Baxi boilers Reviews

1.5 Rating 65 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
I spent over two hours (one call) trying to get through to report a boiler fault (i have a service plan) and not once did i speak to a human or get through to anybody, that's right two hours on one call, to try and ensure my 6 year old daughter will have unrestricted heating this evening, I could not even leave a message or email as telephone is the only means of contact.
posted 5 years ago - gary thorn