Bear Grips Reviews

4.6 Rating 362 Reviews
A
Happiness Grade
A

Customer Service - Good

90.91%
Industry Average
Great service quick and painless!!!!
posted 7 months ago - Alfred M
Excellent product. Last pair held up for , 5 days a week for 2 years!!! And an excellent customer service when a situation occur with grips out of stock!!!!
posted 7 months ago - Luis F
Bear Grips has excellent products and very competitive prices! They have great offers as well, and they excel at rewarding repeat business. I have bought more than one product from Bear Grips and intend to be a lifelong customer because of their wonderfully friendly and customer-minded service!
posted 1 year ago - Hazem S
Service is great however, I couldn't find Elbow and Knee Sleeves size L. Additionally, I'm not able to track my shipment or at least it is not clear how to do that.
posted 1 year ago - Suhaib S
Very good customer service and came with a free gift for reviewing their very nice wrist wraps.
posted 1 year ago - Shasha J
Never got a physical gift. Shop app shows a $5 gift card or an extended warranty which I already got. I also emailed support and never got a response. Reviews show others had the same issue. Happy with the gloves, but not with the service or the misleading “free” item. Then again…nothings ever free right? Fortunately I didn’t make my initial purchase for whatever this is supposed to be.
posted 1 year ago - Trey Z
Great product, easy to order, free shipping, discounts when you order more, discounts for gyms to sell them. Great customer service, too!
posted 1 year ago - Sandra S
Excellent customer service they go above and beyond and the product is amazing strength tension durability it can't be beat, the extra strength wrist wraps are my go-to for every heavy pressing lift.
posted 1 year ago - John
Great customer service! They were out of stock for the USA Bear Grips wrist wraps and I am super bummed (can’t wait to get them by the way). But I had the customer service team reach out to me in less than 24 hours and arrange for an upgrade to the extra strength or a refund! This is a company that really cares about it’s customers. Thanks Bear Grips can’t wait to use these in my crossfit comp. 🤘🏽
posted 1 year ago - Vivian
Fast service and great prices!
posted 1 year ago - Craig F