Peglegs UK Reviews

Name: Peglegs UK
Rating: 4.81

4.8 Rating 488 Reviews

97 %

of reviewers recommend Peglegs UK

4.8

Based on 488 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03300 240966

Email:

jerry@peglegs.co.uk

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Peglegs UK 5 star review on 7th March 2022

Gillian Elliott-Tyrrell

Peglegs UK 5 star review on 5th March 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent service I bought thinking I was going to be non weight bearing after surgery but this changed, I contacted peglegs and they were happy for the item to be returned. I would recommend their products and service”

Helpful Report

Posted 5 years ago

“Having broke my leg in 3 places and being in plaster for 7 weeks and non weight bearing - the peg leg gave me great independence to move around the house on two legs - for anyone in a similar situation this is a fantastic product”

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Posted 5 years ago

“Very quick delivery good product”

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Posted 5 years ago

“very pleased with product very quick delivery”

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Posted 5 years ago

“As a recent below-knee amputee this is a great physio aid as well as a mobility tool. Set-up is easy, as is use. The instructions are simple and straightforward to follow.”

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Posted 5 years ago

“Sadly the peg leg is not going to work for me because I have a knee problem and it turns out I can’t use it, but it’s a great piece of kit, easy to put together, and the delivery was prompt and efficient. I am envious of those it does work for because I can see that it would make a great difference to my 6 weeks non weight-bearing following ankle surgery in January.”

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Posted 5 years ago

“Excellent service, fast delivery”

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Posted 5 years ago

“Helpful, considerate service”

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Posted 5 years ago

“I cannot fault the service from Peglegs UK As regards to the product iWALK2.0 I am getting used to it . The main criticism that I have is that the padding on the knee platform is very hard and unyielding which could soon cause sores, which is overcome by extra padding. Apart from that I am pleased with my purchase. Time will tell.”

Helpful Report

Posted 5 years ago

Once you have built up confidence on the iWALK you can afford to add more padding to the knee platform. Some users have good results with pet bedding sheet like VetBed, available on eBay very cheaply.

Posted 5 years ago

“The service was fast, organised and clear. The pegleg is well made. Unfortunately, didn't get on with it, i think this was due to other medical issues, seperate from the damaged ankle. Pegleg sent a link so I could choose a return courier and on return promptly refunded the cost. The pegleg is a very well made product. Clear set-up and return videos.”

Helpful Report

Posted 5 years ago

Just for clarification, courier charges for returns are at the buyer's expense, not ours. We refund the original price of the iWALK, excluding any extra delivery charge, such as Saturday delivery or shipment to the Channel Islands or Isle of Man by Royal Mail Special Delivery

Posted 5 years ago

“This would be a great bit of kit if only the straps didn't constantly slip. The fitting instructions say the main one never needs adjustment, only the one for fine tuning, which needs adjustment each time you put the thing on. But the reality is that the main ones slip constantly when the crutch is being used, making it extremely difficult to walk.”

Helpful Report

Posted 5 years ago

This is a known issue for a few users. The manufacturer has issued a video on a quick, easy and free fix for it. https://youtu.be/l9Hj9YtUQPU Please give us a call if you have a problem as we usually can help!

Posted 5 years ago

“I am now 6 weeks post a fracture to my tib and, with my plaster recently off, I have come to the end of my use for my i-walk. However, whilst I very rarely feel I want to offer to review of a product this is definitely the exception. When I broke my leg and the doctor told me I would need to be non-weight bearing for 6 weeks and given a pair of crutches, I thought you’re having a laugh. It may be OK for someone whose a size 8 to be able to place all their weight on one leg and 2 hands but I am not, and this just was not going to work for me. I suddenly realised that my exceedingly hectic life running my own business as well as organising my 4 children’s lives and our animals, including a horse, two ponies, a dog and four cats, was going to be no mean feat not only without 2 feet, but without hands too. I was desperate! I went on line, thinking that I might be able to find a ‘deluxe’ pair of crutches, suitably ergonomically designed not to cripple my hands (as well as my leg) and came across the i-walk. I thought for a while this was too good to be true but after watching all the videos I thought it had to be worth giving it a go. I broke my leg Wednesday morning, ordered the iwalk Wednesday night and it arrived the next day, along with a lovely email from Jerry, who I indeed called and chatted for some time with quite late Wednesday evening just to check how it actually worked. The instructions were incredibly straight forward, plus there were loads of very helpful videos, as well as knowing Jerry was there if I needed any extra advice. All amazing service! The iwalk brought normality back into my life as well as being able to get back to sharing the daily household tasks with my husband, caring for the family and working. At last I was no longer totally reliant on others for even the simplest of things, like making a coffee. I could just get up and go and get my own coffee and then take it back to my desk to drink whilst I worked - yay!! I was able to cook for the family, tidy the kitchen, go up and down stairs, carry something in my hand whilst walking along ….. all the things that you don’t realise are totally impossible until you have to start using crutches. Even going around the hospital was just exhausting on crutches (although I refused to resort to a wheelchair). However, what has been truly amazing, has been how it has allowed me to help with the horses. Within a week I was back out in the yard mucking out, feeding, changing the horses rugs, picking out feet, leading to and from the fields, putting up jumps for my daughter in the menage – the works. The horses did think I was a bit weird and certainly I was a bit slow, however, they were really sweet and slowed their pace down in line with my speed. Two weeks or so after I’d broken my leg my daughter was competing over 3 days at a national school’s championship event and she was so excited to have qualified for so many classes. Initially I wondered how I would cope as my husband was unable to stay with us the weekend. However, with the iwalk it was just amazing. My husband would drive us to the event each day and leave us there until evening. I managed to find my way to climb in and out of the lorry (which is quite a climb with very steep metal steps), tack up the pony, walk to and from the arenas and even sort out the practice fences for the show-jumping. When I went to check how far I’d walked over the weekend, it was 10kms! In fact, other than looking like Long John Silver and feeling like I needed a parrot on my shoulder, the iwalk has allowed me to lead an almost normal life, whilst continuing to allow my broken leg the time it needed to heal. There is almost nothing that I have been unable to do, other than obvious things like driving! I’ve walked around London, been to the theatre, been out for meals, worked, looked after the family, the animals, just everything. I can’t say it wasn’t tiring or that it wasn’t awkward at times, but there have been ways around things. It sounds a bit corny, but it really did give me my life back. Thank you. It’s a great product and I can’t believe more people aren’t aware of it. I work in the field of pain management and am regularly talking to physios and hardly any have even heard of it let alone had any experience of it. Personally, I think it should be available in every hospital and every ortho clinic! It won’t be for everyone, but it was certainly a life saver for me. I hope this helps,”

Helpful Report

Posted 5 years ago

“Yesterday I was able to stand and play my cornet for the Christmas Carols at Church - my new ‘peg leg’ made that possible after rupturing my Achilles a month ago. Wish I’d got it two weeks earlier!”

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Posted 5 years ago

Brilliant! I don't suppose you have a photo we could use?

Posted 5 years ago

“This is my second stint of non-weight bearing this year and I really couldn't face crutches again. I was cautious about ordering the iWalk due to my height though and being unsure whether it would fit me. I received very helpful advice prior to ordering including being offered a 2 week money-back trial. I absolutely love the freedom it has given me and would wholeheartedly recommend.”

Helpful Report

Posted 5 years ago

“I ordered a Pegleg and was pleased when it arrived the next day. However, due to a broken tibia and fibula, as well as a trimalleolar fracture of ankle, my Consultant advised me that this was not suitable for me - so sadly I had to return it. Had prompt full refund. Cannot recommend the service from Peglegs highly enough, if only......!”

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Posted 5 years ago

“Firstly the customer service I have had from Jerry at Peglegs is amazing and when you are buying a product like this it makes all the difference. Having just had major ankle surgery I spent an extra 3 days in hospital struggling to pass the minimum mobility tests due to difficulties using a crutch as a result of previous shoulder surgery. The I walk 2 has already changed my life. Simply being able to carry a cup of tea makes all the difference. Worth every single penny.”

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Posted 5 years ago

“Robust product. Surgery still pending so we’re practising ahead of time. So far so good. It does need practice to go without crutches.”

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Posted 5 years ago

“My husband was up and walking within minutes! He's found it easy to climb stairs but descends backwards, which is far easier than forwards. He has found it quite uncomfortable on his knee after a short time of wearing it and feels it would benefit from additional padding. It is quick to remove but it can be a pain having to take it off every time you sit down. Hinged Pegleg could alleviate the need for this. That said, it is an amazing piece of kit which gives the wearer greater independence and we would not hesitate to recommend it. Jerry is a star, very attentive and nothing is too much trouble.”

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Posted 5 years ago

He can try a layer of VetBed (under £10 on eBay) on top of the foam for comfort - he will no longer need quite such close contact now he is used to using it

Posted 5 years ago

“I am a professional Rugby Player at The Leicester Tigers. I recently had surgery on my foot. The iwalk has been awesome, I had been using crutches and scooters but just couldnt do as much. iwalk gives you the freedom to use your hands and be independent and carry on with my training.”

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Posted 5 years ago

“Order easy to place, product tracking available, item delivered on time. Whole process less than 48 hours. Excellent.”

Helpful Report

Posted 5 years ago

Peglegs UK is rated 4.8 based on 488 reviews