Peglegs UK Reviews

Name: Peglegs UK
Rating: 4.81

4.8 Rating 488 Reviews

97 %

of reviewers recommend Peglegs UK

4.8

Based on 488 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03300 240966

Email:

jerry@peglegs.co.uk

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Peglegs UK 5 star review on 7th March 2022

Gillian Elliott-Tyrrell

Peglegs UK 5 star review on 5th March 2022

Anonymous

Anonymous // 01/01/2019

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“Great idea and I’m sure it works for some, but with plaster on the shin it’s very painful and unstable.”

Helpful Report

Posted 4 years ago

It's not uncommon to have pressure at the top edge of a cast - there is a page on the subject on the manufacturer's website at https://iwalk-free.com/boot-cast/ which has suggestions on how to solve the problem.

Posted 4 years ago

“Very impressed with service received from Peglegs UK from start to finish. On placing order, I received a call from Jerry to check that iWALK 2.0 was the right solution for my requirements. He went through a checklist and made me feel that I was not being sold an item that wasn't suited to my needs. I was recovering from a post tibular ligament ankle reconstruction operation and could not face using standard arm grip crutches again following a fall last year, whilst recovering from the same operation on my other ankle. The fall resulted in a fractured shoulder and a loss of confidence using standard crutches because I could not get my hands free to cushion my fall. The iWALK 2.0 arrived within 24 hours and has been an absolute godsend. It is an extremely stable platform and allows me to move around whilst I am non-weight bearing on my ankle. It gives me both hands free to do things, there was no pressure on my previously injured shoulder, and it has helped me regain my confidence moving around whilst I recover.”

Helpful Report

Posted 4 years ago

“First off I love this product it has helped me no end. There are a few things where I personally would make this better. 1) remove the iwalk 3d txt from the handle at the front, it digs into your hand when leaning on it, 2) this product is up to 6ft 6inch I believe, I'm 6,5 and have it on the max height which isn't tall enough when I have a shoe on, I would like another night setting, 3) have a quick release onto the straps would make this a lot easier when quickly getting it off. Aside from those small edits I would advise everyone in need of one of these to get it. Peter”

Helpful Report

Posted 4 years ago

As regards the handle, it should be that once you are confident on the iWALK you no longer need to hold onto it - it's really a learning aid. As regards the height issue, a slight help might be adding a layer of material on top of the knee platform pad - it might be just enough extra height to compensate for a shoe on the other foot. As regards the quick release for the straps, there is one - release the Velcro on the free tail and lift the grey buckle to add 2" of length and simply unhook it from the "T" piece to release. To put it back on, hook the clip to the "T" piece, pull the free end and secure with the Velcro. About 15-20 seconds to don or remove an iWALK with practice. This video should make it clearer than my typing! https://youtu.be/MlIghqEJgow

Posted 4 years ago

“Fantastic service , very reliable.”

Helpful Report

Posted 4 years ago

“This has made the world of difference to John he is in long term crutches at least another year after already 7months. He can now cut the lawn again clean the Windows and a host of other jobs. It is not for all day use but good for short time when he wants to do jobs. It has stopped him feeling useless and a liability. Wish we had bought it sooner but we have it now he has a plaster cast on up to his knee and it's no problem. He couldn't do without it now highly recommended. Many thanks”

Helpful Report

Posted 5 years ago

“Excellent customer service. Organised for our order to be delivered quickly. Really impressed with the item when it arrived. Very well built and easy to use.”

Helpful Report

Posted 5 years ago

“Peglegs uk keep me well updated with the status of my order. Once received the process of building and fitting the iwalk 2.0 was simple with the use off the manual and video online. In regards to the iwalk 2.0 itself, it can feel a bit awkward at first but once feminized and gained confidence with the system. Anyone looking for a safe hands free alternative to using crutches to gain back independence without having your hands and arms feeling restricted. It ticks all the boxes, the price is fair given the independence and freedom it gives. I’m an right below knee amputee and was looking for something to use when unable to wear a prosthetic leg, instead of spending long periods of time in a wheelchair and using churches relying on help and assistance from friends and family. Mr Lee Bagley first time user and customer will definitely use the company again if any other products come to my attention.”

Helpful Report

Posted 5 years ago

“I have bought from Peglegs for quite a few years now. And every time I get first class service, and they will go the extra mile”

Helpful Report

Posted 5 years ago

“Great service thanks. Iwalk arrived next day and its a great bit of kit!”

Helpful Report

Posted 5 years ago

“A very prompt and helpful service. Even though I rang relatively late in the day, my I-Walk was dispatched straight away and arrived the following morning.”

Helpful Report

Posted 5 years ago

“Very good and speedy service...…. Ordered on a Friday afternoon and arrived early Monday.”

Helpful Report

Posted 5 years ago

“I was let down by another supplier but Peglegs really helped me out. Amazing customer service and quick delivery.”

Helpful Report

Posted 5 years ago

“One quick call, all my questions answered, assured that it was in stock and next day delivery ok. Order placed, receipt received. Delivery tracking number received. Kit received. Absolutely no issues getting it, setting it up or using it. I could honestly not ask for better service. Thank you.”

Helpful Report

Posted 5 years ago

“Brilliant service! Product arrived on time. I think most people buy the iWalk 2.0 then sells it on eBay after they have recovered. Well, I suffer from Extensor Tendonitis every once in a while so I'm keeping mine; so I don't have to hop around and take time off work. I recommended Peglegs for their service and the product they sell.”

Helpful Report

Posted 5 years ago

“Too big and bulky Good idea it’s ok around home not sure out and about”

Helpful Report

Posted 5 years ago

I suppose it depends on the user - we have plenty being used to good effect in the great outdoors! https://iwalk-free.com/customer-videos/

Posted 5 years ago

“I purchased an lwalker2 proir to having surgery to fuse an ankle joint. I practiced with it walking and up and down stairs and i got used to it. I had my operation and the following day I put on my iwalker and walked down the ward. I was going well when on taking a step the foot of the iwalker seemed to grab the floor surface and I pitched forward and fell. I did no damage to my operated ankle but had to spend extra time in hospital so Good Bye iWalker2. It seemed a good Idea at the time.”

Helpful Report

Posted 5 years ago

“It is two weeks since the iWalk came into my life. I bought the item because of its innovative design and the hands free promise. The iWalk has lived up to my expectations it allows me to go to the shops and pick things up, going up stairs is easier than down stairs. I have baked, cooked, even walked around the airport. Numerous people have stopped me to admire the invention and wished they had known about the device during their own recovery. I was initially dubious but in retrospect but glad I opted for the iWalk instead of the scooter. The only improvement needed is around the padding, as I am in a cast up to my knee the cushioning is insufficient to avoid the cast pressing into the top of my leg after a long period of wearing. However the iWalk will allow me to return to work as a busy teacher and deputy head once my cast has been removed. I would have been looking at four months off if it had not been for the iWalk. Oh and delivery was super speedy. Thanks Jerry”

Helpful Report

Posted 5 years ago

Thanks for the review. I am glad that you're finding it so liberating. Two Top Tips: 1. Stairs Try coming down backwards, as if you were on a stepladder. Your foot is then clear of the upper step and it's far less intimidating to look at the stairs than out into the abyss! 2. Comfort. Use a pad to support your bare knee and relive the load from the edge of the cast. See the page at https://iwalk-free.com/boot-cast/

Posted 5 years ago

“Excellent service and very prompt delivery.”

Helpful Report

Posted 5 years ago

“Lots of information. Very good initial contact. Great service, quick delivery helpful people on the phone with an email to follow to make sure a solution was found to a minor wearer difficulty. Five stars are not enough. Follow me on My big flat foot 2 Blog”

Helpful Report

Posted 5 years ago

“The item was great unfortunatley my wife was unable to use it due to the kind of surgery I would highly recomend the product”

Helpful Report

Posted 5 years ago

Peglegs UK is rated 4.8 based on 488 reviews