Beauty Bay Reviews

“ Having placed a small order, I am yet to receive it , despite sending multiple emails to Beautybay. Customer service is shocking and patronising, telling me to look at other delivery options, despite telling them EVRI are equally as useless and will not deliver to our remote address. I then get told I am unable to recieve a refund!! Absolutely shocking! ”

“ Spent more money to qualify for the free next day delivery. ”

“ However, the parcel went missing and they refuse to give me a refund, just try to talk me into thinking I need to wait for them to sort it out with the delivery company, which I don’t. ”

“ Awful service. Paid for the haul pass for next day delivery and didn’t receive it ”

“ Really bad , haven’t gotten my delivery in 27 days and nobody is helping me , I want it to come before Christmas or get a full refund. ”

“ I choose the option for the fastest delivery and I still haven't received the package. ”

“ Would leave no stars if I could. Ordered Saturday for next day delivery (mother's day) and it's still hasn't arrived it's now Wednesday. Company claims they're looking into it. I've explained I don't want the product now it was meant to be a mother's day gift. Apparently nothing they can do at this point. Stay well clear of this scam company ”

“ Shame as I would've ordered a lot from them, but I just wouldn't risk the delivery and having to deal with their shocking customer service. ”

“ Worst experience ever. No contact information. They told me my product is unavailable and they will only deliver a hand cream that is less than half the price of the shipment and when the package arrived the delivery company asked for extra money. Will never use this website ever again ”

“ Placing the order was simple, but the delivery driver dumped my package on my drive and when I returned from work it was not there. ”