Beauty Bay Reviews

“ Awful service. Paid for the haul pass for next day delivery and didn’t receive it ”

“ Really bad , haven’t gotten my delivery in 27 days and nobody is helping me , I want it to come before Christmas or get a full refund. ”

“ I choose the option for the fastest delivery and I still haven't received the package. ”

“ Would leave no stars if I could. Ordered Saturday for next day delivery (mother's day) and it's still hasn't arrived it's now Wednesday. Company claims they're looking into it. I've explained I don't want the product now it was meant to be a mother's day gift. Apparently nothing they can do at this point. Stay well clear of this scam company ”

“ Shame as I would've ordered a lot from them, but I just wouldn't risk the delivery and having to deal with their shocking customer service. ”

“ Worst experience ever. No contact information. They told me my product is unavailable and they will only deliver a hand cream that is less than half the price of the shipment and when the package arrived the delivery company asked for extra money. Will never use this website ever again ”

“ Placing the order was simple, but the delivery driver dumped my package on my drive and when I returned from work it was not there. ”

“ I didn't receive any notification (kept checking spam etc as well) but factoring in that it was Christmas and there was no specific time frame given for delivery I wasn't too worried and headed off on my honeymoon on the 14th expecting to be able to collect it when I returned on the 23rd Dec. ”

“ They make you pay for delivery and simply take their sweet time with that. ”

“ If i could give less than 1 star I would, poor customer service, crappy email response bots! Paid for express delivery with no sign of the item after 16 days! Not even an response to whether the express delivery fee would be refunded. ”