Login
Start Free Trial Are you a business?? Click Here

Beauty Flash Reviews

2.5 Rating 13 Reviews
38 %
of reviewers recommend Beauty Flash
2.5
Based on 13 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email
Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Purchased Dermalogica eye cream. The smell was awful (beautician said old Stock) so I asked to return. After finally responding (3 emails sent) they said to return and they would refund or replace. They have now said they didn’t receive the return and will not do anything so I have lost over £60! DO NOT USE you will be ripped off! Shame on you Beauty flash!
Helpful Report
Posted 1 year ago
Please please don't order from this company..... Customer service is woeful.... Worst company I've ever dealt with... I'm waiting a refund of over 200 pounds now 6 weeks I'll be reporting to my credit card company....
Helpful Report
Posted 2 years ago
I've been a faithful customer of Beauty Flash for the 11 years. I was always happy with the orders and the delivery timeframe. But it all went wrong with the last order I placed on the 31st march 2021. Emma Mylum used to be part of the customer service team, and she was always very prompt and excellent at her job. She has now unfortunately left. I received an item that had leaked all over the box in my last order. 4 weeks and 3 days later and after exchanging several emails with them, still no replacement product, no apologies and no goodwill gesture. The service has definitely gone down in their list of priorities. I will not be buying from them ever again.
Helpful Report
Posted 3 years ago
Don t buy here, you will never receive your package and loose on exchange rate!! They do not deliver in NL!!
Helpful Report
Posted 3 years ago
The customer service is not responding to any of my emails. No tracking codes are being provided! Beware!
Helpful Report
Posted 4 years ago
I’ve purchased from Beauy Flash severals times and have always been impressed with the great service received. Emma Mylum in particular was super prompt when responding to a query and very cheerful. Highly recommend
Helpful Report
Posted 5 years ago
So far I didnt receive my order, they dont want to give me a tracking number, only say that its been sent. I so much regret I didnt see the bad reviews before, I am pretty sure I wont receive anything :( BEWARE and dont purchase from there, if I can safe someone from this it will be good.
Helpful Report
Posted 5 years ago
Priced right free gift of substantial value and delivered on time
Helpful Report
Posted 6 years ago
If can put ZERO star, I would rate it. Please BEWARE. DON'T order from this website, item never arrived, my order is £60, they did provide me a tracking number, and got an e-mail said my item has been delivered. BUT I never got it. ask the Royal Mail delivery lady in person on the next day, she said there is no tracking parcel delivery on that day. Found this company review from other website, there is same case like me before. That's mean this is not the 1st time. BEWARE!!!!!!!!!!
Helpful Report
Posted 6 years ago
I have placed an order on the 28 November, 2017 and whilst I understand that this is a busy period and I live outside the UK, my annoyance is that customer service do not even answer emails. I had written 3 times just asking for confirmation that my order was despatched but no reply has been forthcoming. I do not think this is good customer service at all!
Helpful Report
Posted 7 years ago
Great service, promt delivery and prices very reasonable.
Helpful Report
Posted 7 years ago
Purchased from Beauty Flash a few times always happy with service & quality
Helpful Report
Posted 7 years ago
Very quick with delivery and tell you exactly at what stage it is. Very efficient and pleased with product.
Helpful Report
Posted 7 years ago
Beauty Flash is rated 2.5 based on 13 reviews