“Great company. Had exactly what I was looking for. Authentic products at a wonderful price and the delivery was fast. Will defiantly buy again. Thank you guys.”
“I recently had a dreadful experience with Beuty Flex UK. Trying to reach their customer service was an absolute nightmare. I attempted to contact them through their chat function, but to no avail. It's as if they have a ghost managing their customer support because I never received a response, not even an automated one.
To add insult to injury, I splurged on express delivery last Friday, expecting my items to arrive within 1 to 2 business days. However, much to my dismay, I discovered that my order wasn't even shipped until Tuesday! I even took the effort to compose an email, politely asking if I could at least get a refund for the express shipping I paid a hefty £6.99 for, but guess what? Silence. Not a peep from them.
At this point, I've lost all hope and patience. I won't bother dealing with this incompetent company ever again. Today was supposed to be the delivery day for some of my items, but who knows if they'll actually show up 🤷♀️. What's the point of offering express shipping if they're unable to fulfill it?
If they want to salvage any semblance of credibility, they need a serious overhaul in their customer service department. Responding to inquiries and fulfilling shipping promises should be basic tenets of running an online business. Until they improve, I'll be taking my business elsewhere.”
“I spend almost £40 on hair products but, got half my order in the post. Been contacting the company and they've just ignored my complain. I'ved asked for a refund and not a word. This company is a crook and they will steal your cash by not liaising with you. I will still try and get my refund, I don't hold much hope”
“The fair and white lotion 500mL delivered to me is fake product and no good fragrance like F&W . I wished I could return it but I had dispose the pack.”
“I place an other since last Tuesday still.waiting .I also contact Beauty flex to give me a date I would received this delivery they told me Monday or Tuesday which I cancel plan for these days .Now I received a message from royal mail saying will delivery on Wednesday it's taking nine days not reliable services”
“I love this product it does the job very well. Been looking for it for some time but could not find, but finally did a search and beauty flex popped up, so I just ordered the item, am really happy that I found it again!”
“Excellent service. All come packaged well and with sellotaped lids so no spillage will occur. Which is amazing!! The shipping is beyond excellent. Bought Thursday night and I was expecting Monday but come Saturday just now which is 13:00. The pricing is very good. For a big 1 litre and peroxide powder. £15!!!! You can’t get deals like that in the stores. All my items come, which was a decent size order. Cannot fault. Will definitely be using this website in the future. I wish I found you sooner. 10/10 well done x”
