“They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution”
“Received order which is not the item I ordered. They ignored all request for a refund and exchange. Instead, they said they would give you a 20% voucher for your next purchase, this is a complete insult. The worst is that you cannot trace them because they are based in China.”
