“I purchased a pair of leggings from AYBL. After one wear they tore. When contacted them they sent me a replacement. After receiving my replacements they tore also. They wouldn’t give me a refund so I was given another replacement. The third and final replacement tore again after three wears. They are now telling me as it’s been 30 days I cannot receive a refund or a replacement.
DO NOT SHOP HERE!!!!!
What a sin as consumer I’m appalled by the customer service. They take days to reply to queries but have the audacity to say I have missed the window to be refunded or have an exchange for the several faulty products I received.
My friend also purchased the same leggings and the same thing has happened to her leggings. AYBL YOU SHOULD BE ASHAMED.”
“If you are considering buying something from this brand, DONT!! You’ll regret it.
First of all, their garments are not as good as other brands within the same price range. They’re a lot less durable.
Second of all, their administration is all over the place. I made a purchase in November 2023 with klarna. I paid for the clothes I kept, well within the 30 day range. After a month I kept receiving notifications from Klarna saying I still had to pay an amount for the order. This was completely incorrect, because I had all the proof that I only kept two items and paid for them accordingly. Beaybl customer service is so bad!! They take up to two weeks to reply to your request, they don’t even have an email or phone number you can call. Because of their lack of communication, klarna issued late payment fees (for an amount that I already paid!). Beaybl still has not communicated to klarna that I paid and that they received the payment, they don’t update the status of the return! Now I have to pay three times as much for the two items I kept!! It’s unbelievable, in this way they earn more from their customer. It’s despicable.
My advice is: shop at gymshark, dfyne, velocity, vanquish etc! Not at beaybl!”
