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Bed SOS Reviews

2.7 Rating 24 Reviews
E
Happiness Grade

Phone:

0844 357 0428

Location:

51 Coniscliffe Road, Darlington United Kingdom

E

Customer Service - Bad

44.44%
Industry Average
The customer service is really horrible and it's actually next next day delivery, not next day.
posted 7 years ago - lily
No customer service on weekend and no contact/tracking with the courier means I don’t have a bed that I’ve paid for and have no idea when it will turn up.
posted 7 years ago - Alex
Had ordered a bed for delivery yesterday, took the day off work to wait in for the delivery. No sign so called at 4.30pm yesterday to be reassured that it will arrive before 6pm! Still no bed! No communication to let me know where it is or when it will be delivered! Absolutely terrible customer service.
posted 7 years ago - Anonymous
Terrible customer service. They do not inform you of a clear delivery time, and will not even pass the details of the courier service to customers. I took a day off work anticipating the delivery of my bed which I was 'assured' would arrive between 9am and 6pm. Nothing! If your time is valuable, I would avoid this company as this is not an isolated incident.
posted 7 years ago - Anonymous
A complete waste of a day off and terrible customer service.
posted 10 years ago - Gemma