“took a policy out on my van..brought the van to run about in as we have company vans at work had the policy 48 hours had 6 phone calls kept phoning them back the gentlemen i needed to speak on a other line finally got hold of him basically saying we need to do a data check i said ok no problem very in your face asking very personal questions about myself asked me where i was at the time of the call told him i just popped to work to collect some things before i know it i was using my van for work he had to renew the quote which he turn round and sed its a extra £450 pounds on top even tho i wasnt using the van for work liteally told me no no this is the wrong insurance etc and he cancelled the policy so i was left at work 7 miles away from where i live with no insurance and no way to get home......STAY WELL CLEAR OF THIS INSURANCE COMPANY!!!!!!!”
“You will be told you are insured. They are nice when they make these false assurance. Stay well clear. Your premium payment will not be for real insurance, just a donation. If they get wind of the chance of a claim you will find your insurance cancelled or you get to find out it was all BS. It's then when they explain the riddle of the schedule and policy wording, they only ever explain it after, not before, so as not to spoil the joke. The policy wording is there to make you think you're insured. Just been broken into, they damaged 2 walls but they don't cover break-ins while claiming to cover theft. With this being an empty property insurance there was never anything to steal, so there could never be a theft when someone broke in. If they break in and cause damage, maybe burn the place down then although the policy wording provided says you are covered the schedule you're not. Supreme con artists these guys. If you want real insurance do not give your hard-earned money to these parasites.”
“Steer well clear of this organisation. Unresponsive if it becomes obvious you will not be renewing a policy and obstructive in providing NCB proof to any future provider. I shall be involving the FCA who should review their regulation in detail.”
“Unprofessional, terrible company to deal with. Waited three months for a receipt and documents having spent many hours on the phone talking to extremely unhelpful and bad-mannered staff. I wish I had read some of the reviews before giving them my money for my household insurance. Their IT system is not fit for purpose nor are the staff members so please don't waste your time with this lot (hope I never have the need to make a claim as I fear I would have no chance of a result).”
“Scam company. About to get their very own facebook group and website listing their scams. If the authorities can't take them out of business, let's see if honest consumers can!”
“I took out a policy with Bedford at an agreed price of £1,053.45. A day later they contacted me to say that I'd given them our next door neighbours address, (I hadn't) and as a consequence, even though they couldn't explain why, the policy had gone up £200. I immediately cancelled the policy which they agreed to and said as the money had yet to leave my account the cancellation would mean that the money would stay with my bank, (it didn't).
It's taken 12 days for them to refund me, during which time I've had a different story each time i've phoned them.”
“Took out insurance on 13th of March, every day checked why it was still not on the MID nor had a cover note been issued - the company eventually stated that the no- claims would not be recognised as it was built up on a car and would be more expensive, I decided to cancel as it was miss-represented by this company online and as the vehicle has not been insured today the 17th March 2020 - the company has cancelled the insurance taking a fee of £55.00 stating as the pick up had been on cover which clearly it had not as per photo and as no evidence of insurance was issued - it is just lucky we did not drive it. Dangerous and illegal practice. (I have removed one letter for data protection)”
“Bedford insurance is useless cancel insurance and the next month they still take the money out ur account anyone want to drive a van that is invisible but still insured”
“Certainly the worst insurance company that I have dealt with in over 30 years of driving. Customer service is shocking. Avoid at all costs. How Go Compere can list these scammers is beyond me.”
“FRAUDULENT COMPANY AVOID : was scammed out of £30..took policy out at 1 in the night next morning they rang me to say we are cancelling your policy because you have 2 jobs. I insisted i have only 1 with 1 company being paid 1 wage slip.. but No your a sales assistant and you deliver parcels...you should have listed this as your second job they told me. I have different duties in my job yes but it is the same place of work. Very rude staff tried to explain it is the same job..JUST BEWARE YOU COULD BE OUT OF POCKET FOR THE STUPIDEST LITTLE THING. AVOID!!”
“FRAUDULENT COMPANY AVOID : was scammed out of £30..took policy out at 1 in the night next morning they rang me to say we are cancelling your policy because you have 2 jobs. I insisted i have only 1 with 1 company being paid 1 wage slip.. but No your a sales assistant and you deliver parcels...you should have listed this as your second job they told me. I have different duties in my job yes but it is the same place of work. Very rude staff tried to explain it is the same job..JUST BEWARE YOU COULD BE OUT OF POCKET FOR THE STUPIDEST LITTLE THING. AVOID !!!”
“misquoted me when I took insurance out then 2 days later ring me up saying that its going to be £1000 more than what I actually took out so I cancel it and they charge me £68 cancellation fee for 2 days worth of insurance. absaloutly disgraceful and rude staff. do not take insurance out with this company at any cost.”
“Got a quote online which I agreed to, they then rang to say the informaiton was wrong, so my quote had gone up an extra £100. When i said i would just cancel rather than be forced to pay an extra £100 for no reason, they charged me a further £35 to cancel it, even though they were the ones to increase the price!”
