Good afternoon, Thank you for your feedback, I will pass it along to the team. In regards to your order, the order associated with this review was processed in only 24 hours before being dispatched to you immediately. Therefore, I do believe we have worked the hardest we could to get your order to you as quickly as we can, and we cannot offer any faster than this. I apologise you have felt disappointed in the past - but we are constantly working on improving our work, and this is evident in the speedyness of our current processing times.
“Ordered sip tubles rims scrached and when I opened and clutchleaver looks second hand condition. bulb broken in post. I've ask to send back but can't as need bike for work so bank holiday no bike bits to fix as all need returning. Disappointing.”
“They don't reply to sales enquirers via email. Sent a query over a week ago regarding an incorrect item, still no reply! Ended up ordering and receiving correct part (that fit this time) via S.I.P in Germany, who provided a great customer service.”
