Bellfield Clothing Reviews

Name: Bellfield Clothing
Address: ASHBURY WORKS GORTON ROAD POTTERY LANE MANCHESTER M12 5AD, MANCHESTER
Rating: 4.54

4.5 Rating 1,215 Reviews

90 %

of reviewers recommend Bellfield Clothing

4.5

Based on 1,215 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0161 230 3680

Email:

support@bellfieldclothing.com

Location:

ASHBURY WORKS GORTON ROAD POTTERY LANE MANCHESTER M12 5AD
MANCHESTER
M12 5AD

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Bellfield Clothing 5 star review on 3rd June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a shirt, it came with one button broken right in the middle and not even a spare set of buttons. So I basically need to either find exactly the same button somewhere or a set of buttons to replace all of them. This shirt was ordered for a wedding, and I can even wear it now... And no, there was not a broken piece in the packaging, it was already packed like that with a visibly broken button. Lots of loose strings too, which doesn't necessarily scream "quality"”

Helpful Report

Posted 4 years ago

Hey Vladimir, Hey Jack, Thank you so much for leaving us a review at Bellfield Clothing and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://www.bellfieldclothing.com/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@bellfieldclothing.com and they'll be more than happy to help any time. Kind Regards, Dan Martin BELLFIELD CLOTHING

Posted 3 years ago

“One item was not discounted despite me having a valid discount code and the item being eligible. Was offered some loyalty points as a resolution. Purchased another item with loyalty points only to be emailed and told it was not in stock :-( That being said clothes were of a good quality and look sharp.”

Helpful Report

Posted 4 years ago

Hey Ali, Thank you so much for leaving us a review at Bellfield Clothing and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by logging into your account on the website. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@bellfieldclothing.com and they'll be more than happy to help any time. Kind Regards, Dan Martin BELLFIELD CLOTHING

Posted 3 years ago

“I vacillated between very good and very poor. I love two of the shirts I ordered. However, the third came apart when I took it out of the package - the snaps all breaking. About a week ago, I sent a message about it through the Bellfield website and still haven't heard anything back. So I guess this experience so far makes me think that it's "poor".”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you so much for leaving us this feedback and I am so sorry that this has happened with your item and that no one has got back to you, we haven't received any emails from you I'm afraid but I have sent you an email in regards to this so that we can hopefully have this rectified for you. Kind Regards, Dan @ Bellfield Clothing

Posted 4 years ago

“Item was out of stoxk even though when i bought it it was listed as in stock, iyem marked as dispatched, no news for over a week, no reply to email, though when i rang up staff were helpful and given a full refund”

Helpful Report

Posted 4 years ago

Hi Erik, Thank you so much for leaving us this feedback about your order and I am so sorry that the item you ordered was out of stock, we were having some technical issues with our website and these have since been fixed. In regards to the slow reply to your email, I can only apologise about the length of time it took us to reply and we will of course make sure that emails are replied to as quickly as possible in the future. Kind Regards, Dan @ Bellfield Clothing

Posted 4 years ago

“I bought two coats from Bellfield and I used the sizing guide on their website as I was buying from overseas and wanted to make sure I got the correct size. It turns out their size guide was drastically wrong and I ended up having two massive coats that were unwearable. Furthermore, I was stung with AUS$80 shipping to send them back to the UK- even though it was no fault of my own. It says on the website refunds are only given for faults (which I received for one coat) however I still had to pay for the expensive shipping. By the time I had received them (about 10 days) there were no sizes remaining in my “true” size so I had to get a refund for one and the other was exchanged (another 10 days). The fellow helping me was very nice and sympathetic but in the end it cost me about AUS$100 shipping to try on some very large coats -only to end up with one. So that’s pretty disappointing to be honest. The coat I got in the end is nice.”

Helpful Report

Posted 4 years ago

Bellfield Clothing is rated 4.5 based on 1,215 reviews