Ben Garelick Jewelers Reviews

Name: Ben Garelick Jewelers
Address: 5001 Transit Road, Williamsville
Rating: 4.92

4.9 Rating 181 Reviews

98 %

of reviewers recommend Ben Garelick Jewelers

4.9

Based on 181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never been so impressed with the customer service at a jeweler before. The staff far exceeds my high expectations. I am not the easiest client as I struggle to make a decision. Jennifer has been so patient and so kind and more importantly so honest. I what a relief it is to go in to a high-end establishment and never feel judged or pressure to make a purchase so I don’t waste their time. If anything she is always encouraging me to take my time and make sure I get exactly what I want! She wants to be sure that she has helped me find the perfect piece …not just one to make a sale. Everything I have bought in from Ben Garelick, I wear every day and it is the quality of their merchandise as well as the service and the incredible treatment that I get when I’m there they keeps me coming back! I truly love being a customer! They make me feel like they appreciate me and my business! That Is something I can’t get when I shop online and supporting them a family owned business, it’s a privilege! and I hope everyone continues to support small businesses… we need them!”

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Posted 3 years ago

“I had never been engagement ring shopping before, and Patti at Ben Garelick was so patient and knowledgeable on what would best fit my preferences! If you're looking for a future ring, or jewelry piece in general, I would highly recommend Ben Garelick, and asking for Patti for help!”

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Posted 3 years ago

Thank you so much for your review! Your review is so helpful in growing our small family run business. We really appreciate your review and your business! Thanks again, Claire! Warmest regards, Peter Jr. BenGarelick.com

Posted 3 years ago

“Ben Garelick is extremely professional and has a great selection of jewelry. I purchased an anniversary diamond from there a few years ago and we absolutely love it!”

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Posted 3 years ago

Thank you so much for your review! Your review is so helpful in growing our small family run business. We really appreciate your review and your business! Warmest regards, Peter Jr. BenGarelick.com

Posted 3 years ago

“So pleased. This jeweler provides exquisite jewels, exceptional variety I might add. And attentive customer service. So happy to recommend to others. In particular, enjoy the videos showcasing their quality inventory.”

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Posted 3 years ago

Thank you so much for your review! Your review is so helpful in growing our small family run business. We really appreciate your review and your business! Warmest regards, Peter Jr. BenGarelick.com

Posted 3 years ago

“Shopping at Ben Garelick was one of the best jewelry shopping experiences I've ever had. The store is beautiful and the staff is so friendly. It was so nice not feeling the typical pressure you get from associates at the chain stores. They genuinely cared about what was right for us, not just about making a sale. We will absolutely be back!”

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Posted 3 years ago

Awesome to hear, Miranda. Thank you for your business and your review!

Posted 3 years ago

“Peter has very good taste and has an amazing showroom . They do great repair work too.”

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Posted 3 years ago

Thank you for saying, Michael! We really appreciate it!

Posted 3 years ago

“Peter was so detailed and knowledgeable. I could not have felt more comfortable asking him questions and getting all the information that I wanted. I couldn't have asked for a more relaxing experience during such an important time in my life.”

Ben Garelick Jewelers 5 star review on 4th May 2022

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Posted 3 years ago

Thank you so much for your review, Elizabeth! We really appreciate your business and it was our pleasure to help you. Thanks again!

Posted 3 years ago

“I had the pleasure of having my ring fixed here. They did a remarkable job. Very pleased and will definitely be coming back . The staff is so wonderful . Thank you so much”

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Posted 3 years ago

Thanks, Colleen! We really appreciate it!

Posted 3 years ago

“I have been in the store a few times. The staff is very personable and I like that they offer to clean my rings every time I come in.”

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Posted 3 years ago

“Totally impressed! Friendly staff and wonderful options! My ring is gorgeous!!!”

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Posted 3 years ago

Thank you so much for your review! Your review is so helpful in growing our small family run business. We really appreciate your review and your business! Warmest regards, Peter Jr. BenGarelick.com

Posted 3 years ago

“Beyond my expectations.. remade my original engagement ring for r 40th anniversary, high class quality diamonds, trustworthy,caring, amazing customer service ! thank you PETER /Ben Garelick Jewelers for making my dreams come true !!”

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Posted 3 years ago

Thank you so much for your review, Mary Ann! Your review is so helpful in growing our small family run business. We really appreciate your review and your business! Warmest regards, Peter Jr. BenGarelick.com

Posted 3 years ago

“Communication was excellent, easy to reach both through email as well as chat. Pricing was extremely competitive and better than any competitor. The ring is beautiful and the whole process was both relaxed and attentive. We'll be back for our wedding rings as well.”

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Posted 3 years ago

Thank you so much for your review! Your review is so helpful in growing our small family business. We really appreciate your review and your business! Warmest regards, Peter Jr. BenGarelick.com

Posted 3 years ago

“Peter Sr. and Peter Jr. were incredibly helpful. In addition to being very friendly and professional they were excellent listeners and really understood what I was after and they delivered it! I was thrilled with the final outcome and the process was terrific.”

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Posted 3 years ago

“Awesome! Really the best. I was nervous to order online and they knocked it out of the park. My (now fiance) loves her new ring!”

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Posted 3 years ago

“Had a wonderful experience with everyone on the Ben Garelick team! I asked many questions before I purchased and everyone was great at answering my questions promptly. I will definitely be purchasing again with them!”

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Posted 3 years ago

Ben Garelick Jewelers is rated 4.9 based on 181 reviews