Best Buy Reviews

“ Refund. ”

“ The worst most inefficient, rude company I’ve ever had to deal with. I will never use them again.They have canceled twice were a month late. When the dishwasher arrived they never took it out of the truck told me it was damaged. I’ve called 10 times trying to get a refund. They saying it may take a month. What a way to deal with long time clients. ”

“ So absolutely NO problem charging me again for your mistake, but I'm told the manager can't even issue a refund or credit so I can purchase the product right there. ”

“ I received a Best Buy bill in December 2023 and found I had been charged for a renewal by the Geek Squad. I called and had them cancel it and a guy told me he would. Now I have been trying to cancel this renewal for 4 months. I have called at least twice a month and they indicate they will do something but never do. It’s funny how the amount keeps getting smaller but I can’t seem to get anyone to give me the refund. ”

“ Went to Best Buy store 570 to return My Best Buy Membership and Office 365. The store said that I had to to do this over the phone. I called the number and spent over 3 hours to only get a partial refund, after being told I'd get a full refund. Would recommend to stay away from this store. ”

“ We are offered a gift card - but at that point I wouldn't let m y worst neighbor buy from Best Buy, so we asked for a refund. ”

“ It was minutes later that I spoke to someone else to tell them that the address was wrong and to change the address or refund my money, but Best Buy refuse to do both I'm a very poor student, I cannot afford to lose this money. ”

“ 5 years before I bought it! Best Buy, true to their word, refused to replace the faulty laptop, offer a refund, or provide any form of free repair. ”

“ I suggested that if they offered a free delivery option then I may be persuaded to keep the order but they said only that they could refund the whole order so I gave up and took the refund. ”

“ All I did was ask about possible refund for order that was lost and delivered to the wrong location. The next thing Best Buy customer service "elida" did was ban me permeantly till the year 2050. Like how does make sense. Ref:2826693 >> Best Buy Corporate Support- Case 328100514 ”