“Inability to communicate with local store to leave a message for the tech that came to me earlier. AI answered my call to the STORE'S number. Didn't understand request. Forwarded me to an overseas call center, then to 3 others, not to store. Finally a phone rang, then disconnected. Did this twice...... over almost an hour. Finally an automated voice asked for a call back number, given. No return call. Driving 30 miles to store tomorrow. Tech was personable, easily fixed my problems. Best Buy's customer communications skills will send me elsewhere”
“Three months. Four delivery dates. Three days off work. Zero accountability.
I ordered Café appliances from Best Buy on November 29, 2025. After repeated confirmations, unexplained cancellations, and a complete no-show delivery on February 9, 2026 (with no call, text, or email), Best Buy still could not tell me where my paid-for microwave was—or when it would arrive.
Supervisors provided conflicting information, refused escalation, and continued to promise inventory that clearly did not exist.
I canceled the order on February 9, purchased the same appliance from Home Depot the same day, and had it delivered without issue.
I didn’t want apologies or gift cards. I wanted honesty, respect for my time, and delivery of what I paid for.
Do better, Best Buy.”
“achat d'une open box iMac 2020 27" mentionné état "excellent" I7 512Go et 32Go pour 1299$ mais 2 jours après paiement pas de chance produit non disponible ils me proposent un I5 sans compensation financière {environ 400$} de moins pour le processeur en leur faveur... mais je demande une ristourne car ce n'est pas le produit que je désire, ils acceptent 100$ oh quel beau geste! lol
Je reçois le produit mais impossible d'installer l'update de software même par le support d'apple en ligne après 4 essais... prise de rdv chez apple pour le faire en physique au Genius Bar, mais impossible de l'installer trace écrite et officielle que l'ordinateur est Inutilisable certifié par Apple.bcp de temps perdu pour économiser de l'argent qui au final laisse un goût amer sans compensation financière de la part de Best Buy heureusement que j'ai été réactif et que j'ai pu tout effectuer dans mon 30 jours pour le remboursement. La seule bonne chose était leur rapidité de réponse des courriels mais bon ils vendent des ordinateurs non conformes à la loi de protection du consommateur. Dernière fois pour moi!
vous êtes prévenu!...”
“On 12/26/25 I went to Best Buy in Trussville, AL to look at microwaves. When I walked in the door I asked an employee standing at the front where the microwaves were. He said on the left side but never offered to help me. I went back and finally found them and after looking at them, I found an employee and asked if he could show me how to open the door on the one I wanted. He came over and showed me but never offered to help me and then left. I asked another employee if the one on the shelf was the one I would get and he said yes but never offered to help me. I had to go up front and get a cart, load it myself and take it to checkout. After purchasing it, no one offered to help me load it. (I am 74.) I would not have purchased from this store due to poor customer service but the price was the best I had found on this particular microwave. I was very disappointed in the employees and their lack of offering to help me. I do hope someone will step up and teach them the correct way to assist a customer.”
“Bought item Best Buy app and try to return item due to misleading photo and description. Best Buy send me to 3rd party seller without knowing. The manager at the store was rude and did not want to help me return the item.”
“This is the experience I got. I placed an order online with Best Buy, and got canceled automatically by them. They cited the reason was because the product has limited quantity, and would not allow to make more than one purchase. This was NOT on the ad, and furthermore, I did not place twice. I placed one and I realized I did not use my reward $, so I canceled it and place again, and got canceled. What is more is they took away and not reimbursed the reward $. Spent over an hour to chat with agent, just got pushed to supervisor who never shown up. They robbed away my award $.”
“Customer service geek squad is terrible! Not enough help p. Have to make appointments and go back a second time. Our time is valuable as well as yours. Made two purchases recently and had issues with both. No help unless I pay more.
Not good customer service, just another way to fill your coffers at my expense. Very unhappy”
“Reaching out to Michael and his team was one of the best decisions I’ve made. Their team took my concerns seriously and guided me through everything with kindness and expertise. They communicated clearly, stayed consistent, and always made sure I understood what was happening. No pressure, no unrealistic claims — just genuine help. I’m very thankful for their service and highly recommend them.”
“They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”
“Thomas and their team were absolute game-changers for me. I came to them feeling completely stuck, but they made the whole process so much easier. They took the time to explain everything, no matter how many questions I had. What really impressed me was how patient and understanding they were. They never rushed me, and they always made sure I felt comfortable with each step. I truly felt supported every step of the way. If you’re feeling stressed or confused about anything financial, I can’t recommend them enough.”
“The team was clear, quick to respond, and really helpful the whole time. They guided me through each step, which made a tough situation much easier. I really appreciated their honesty and how open they were with communication. I'd suggest them to anyone who wants reliable help”
“Just wanted to give a big shoutout to Paradigm Recovery Firm for being absolute lifesavers. I was honestly stressed and unsure where to turn, but they stepped in with calm, clarity, and real care. No pressure, no judgment—just helpful people who know their stuff and actually listen. Everything was explained in a way that made sense, and they handled it all so smoothly. I felt supported the whole way through. Super grateful for the way they showed up when I needed it most. If you’re feeling lost in tax stuff, seriously—reach out to them. They make hard things feel a lot lighter”
“From the moment I contacted IGRINC.ORG, the experience was seamless and efficient. Their team responded promptly, provided regular updates, and managed every aspect of the process with care and precision. They were professional, approachable, and consistently dependable. Finding a service that combines speed, clarity, and reliability is rare—but IGRINC.ORG exceeded all expectations.”
“From the moment I contacted IGRINC.ORG, the experience was seamless and efficient. Their team responded promptly, provided regular updates, and managed every aspect of the process with care and precision. They were professional, approachable, and consistently dependable. Finding a service that combines speed, clarity, and reliability is rare—but IGRINC.ORG exceeded all expectations.”
“From the moment I contacted IGRINC.ORG, the experience was seamless and efficient. Their team responded promptly, provided regular updates, and managed every aspect of the process with care and precision. They were professional, approachable, and consistently dependable. Finding a service that combines speed, clarity, and reliability is rare—but IGRINC.ORG exceeded all expectations.”
“From my very first contact with their team, I was met with professionalism, empathy, and genuine care. They took the time to truly understand my concerns, responded with impressive speed, and provided clear, thoughtful direction every step of the way. What stood out most was their commitment to delivering solutions tailored specifically to my needs — not just quick fixes. Their expertise, patience, and consistency transformed what began as a stressful situation into one filled with reassurance and trust.”
