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Best Buy Reviews

1.4 Rating 1,516 Reviews
8 %
of reviewers recommend Best Buy
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Great way to monitor both texts and calls, it monitors WhatsApp messages which is a great feature.
Best Buy 5 star review on 7th January 2026
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Posted 1 week ago
On 12/26/25 I went to Best Buy in Trussville, AL to look at microwaves. When I walked in the door I asked an employee standing at the front where the microwaves were. He said on the left side but never offered to help me. I went back and finally found them and after looking at them, I found an employee and asked if he could show me how to open the door on the one I wanted. He came over and showed me but never offered to help me and then left. I asked another employee if the one on the shelf was the one I would get and he said yes but never offered to help me. I had to go up front and get a cart, load it myself and take it to checkout. After purchasing it, no one offered to help me load it. (I am 74.) I would not have purchased from this store due to poor customer service but the price was the best I had found on this particular microwave. I was very disappointed in the employees and their lack of offering to help me. I do hope someone will step up and teach them the correct way to assist a customer.
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Posted 2 weeks ago
Bought item Best Buy app and try to return item due to misleading photo and description. Best Buy send me to 3rd party seller without knowing. The manager at the store was rude and did not want to help me return the item.
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Posted 2 weeks ago
This is the experience I got. I placed an order online with Best Buy, and got canceled automatically by them. They cited the reason was because the product has limited quantity, and would not allow to make more than one purchase. This was NOT on the ad, and furthermore, I did not place twice. I placed one and I realized I did not use my reward $, so I canceled it and place again, and got canceled. What is more is they took away and not reimbursed the reward $. Spent over an hour to chat with agent, just got pushed to supervisor who never shown up. They robbed away my award $.
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Posted 1 month ago
Customer service geek squad is terrible! Not enough help p. Have to make appointments and go back a second time. Our time is valuable as well as yours. Made two purchases recently and had issues with both. No help unless I pay more. Not good customer service, just another way to fill your coffers at my expense. Very unhappy
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Posted 1 month ago
Reaching out to Michael and his team was one of the best decisions I’ve made. Their team took my concerns seriously and guided me through everything with kindness and expertise. They communicated clearly, stayed consistent, and always made sure I understood what was happening. No pressure, no unrealistic claims — just genuine help. I’m very thankful for their service and highly recommend them.
Best Buy 1 star review on 21st November 2025
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Posted 1 month ago
They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.
Best Buy 1 star review on 29th October 2025
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Posted 2 months ago
Thomas and their team were absolute game-changers for me. I came to them feeling completely stuck, but they made the whole process so much easier. They took the time to explain everything, no matter how many questions I had. What really impressed me was how patient and understanding they were. They never rushed me, and they always made sure I felt comfortable with each step. I truly felt supported every step of the way. If you’re feeling stressed or confused about anything financial, I can’t recommend them enough.
Best Buy 1 star review on 23rd October 2025
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Posted 2 months ago
The team was clear, quick to respond, and really helpful the whole time. They guided me through each step, which made a tough situation much easier. I really appreciated their honesty and how open they were with communication. I'd suggest them to anyone who wants reliable help
Best Buy 1 star review on 22nd October 2025
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Posted 2 months ago
Just wanted to give a big shoutout to Paradigm Recovery Firm for being absolute lifesavers. I was honestly stressed and unsure where to turn, but they stepped in with calm, clarity, and real care. No pressure, no judgment—just helpful people who know their stuff and actually listen. Everything was explained in a way that made sense, and they handled it all so smoothly. I felt supported the whole way through. Super grateful for the way they showed up when I needed it most. If you’re feeling lost in tax stuff, seriously—reach out to them. They make hard things feel a lot lighter
Best Buy 1 star review on 21st October 2025
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Posted 2 months ago
They are not only highly skilled professionals but also genuinely trustworthy...
Best Buy 1 star review on 17th October 2025
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Posted 3 months ago
From the moment I contacted IGRINC.ORG, the experience was seamless and efficient. Their team responded promptly, provided regular updates, and managed every aspect of the process with care and precision. They were professional, approachable, and consistently dependable. Finding a service that combines speed, clarity, and reliability is rare—but IGRINC.ORG exceeded all expectations.
Best Buy 1 star review on 15th October 2025
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Posted 3 months ago
From the moment I contacted IGRINC.ORG, the experience was seamless and efficient. Their team responded promptly, provided regular updates, and managed every aspect of the process with care and precision. They were professional, approachable, and consistently dependable. Finding a service that combines speed, clarity, and reliability is rare—but IGRINC.ORG exceeded all expectations.
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Posted 3 months ago
From the moment I contacted IGRINC.ORG, the experience was seamless and efficient. Their team responded promptly, provided regular updates, and managed every aspect of the process with care and precision. They were professional, approachable, and consistently dependable. Finding a service that combines speed, clarity, and reliability is rare—but IGRINC.ORG exceeded all expectations.
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Posted 3 months ago
“I honestly didn’t expect to find such a dependable team their support made a tough situation so much easier to handle.”
Best Buy 1 star review on 15th October 2025
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Posted 3 months ago
From my very first contact with their team, I was met with professionalism, empathy, and genuine care. They took the time to truly understand my concerns, responded with impressive speed, and provided clear, thoughtful direction every step of the way. What stood out most was their commitment to delivering solutions tailored specifically to my needs — not just quick fixes. Their expertise, patience, and consistency transformed what began as a stressful situation into one filled with reassurance and trust.
Best Buy 1 star review on 14th October 2025
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Posted 3 months ago
They're not only highly skilled professionals but also genuinely trustworthy..
Best Buy 1 star review on 9th October 2025
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Posted 3 months ago
— they don’t just promise results, they deliver them!!!!!
Best Buy 1 star review on 8th October 2025
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Posted 3 months ago
Their team is knowledgeable, responsive, and focused on achieving the best outcomes for their clients
Best Buy 1 star review on 2nd October 2025
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Posted 3 months ago
> "WEX Legal Recovery demonstrates a strong commitment to professionalism, efficiency, and results-driven legal solutions. Their team is knowledgeable, responsive, and focused on achieving the best outcomes for their clients. I highly recommend their services to anyone seeking reliable and effective legal recovery support."
Best Buy 1 star review on 2nd October 2025
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Posted 3 months ago
Best Buy is rated 1.4 based on 1,516 reviews