HORRIBLE, PATHETIC service. Don't bother making an appointment with Geek Squad, they don't honor appointments. Walk-ins are served before any appointments, so why bother? Waited over 1 hour after my appointment only to be told to make another appointment in a few days despite being told they had the parts and could replace my phone screen on the spot. All the walk-ins in front of me preceded my repair. Walked out and will never spend another minute or another dollar with Best Buy.
2 months ago
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