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Best Buy Reviews

1.4 Rating 1,452 Reviews
B
Happiness Grade
Read Best Buy Reviews

Phone:

ph:+1-612-292-2323

Email:

privacymanager@bestbuy.com

B

Customer Service - Good

76.36%
Industry Average
I can't expect more than from one of your personal that helped me get another TV so quick as Sabrina did for us. We are SO GRATEFUL for what did for us.We Thank you for your SERVICE
posted 3 weeks ago - John Kerkau
Fantastic service with a smile and invitation to return again by employee Crystal at Best Buy Clackamas #452
posted 1 month ago - Steve
When I came back to pick up my two computers, I had the pleasure of working with Jonas Bagwell as my service representative.
posted 5 months ago - Holly Bryan
Geek squad support - ANDREW is AMAZING. Andrew was patient, thoughtful, incredibly knowledgeable, empathetic, and truly one of a kind. I’m beyond impressed not only with his computer skills, but customer service. Outstanding job, Andrew!
posted 8 months ago - Susie
I would recommend his service to everybody and rate his job in the highest way.
posted 9 months ago - Galina Melnichenko
I just wanted to say I so appreciate Devlon's help at your Bastrop location. He was very helpful and gave me some good reccomendations for the item I was looking for that was not at your store. It is so hard and unfortunately uncommon to find helpful people working customer service these days that I just want to recognize those who actually are helpful and kind! Thank you so much!
posted 11 months ago - Treva Marion Luke
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posted 1 year ago - Anonymous
We had the best time with Alexandra at Best Buy 527 . What she didn’t know she knew who to ask. Great service from the whole team. Thank you again for our new Sonos system. Stop by soon and let you know how it sounds.
posted 1 year ago - Ms Wood
Had Andrea as my Customer Service person here in Martinsburg WV. She was very helpful. I purchased a new computer and wanted to trade in my very old one and she explained how the process works. Since there was only 2 computers left (they were on sale for a very good price) she told me to buy my new computer and when I do a factory reset on my old computer to bring it in and she'd do an adjustment to my receipt. Great Service!
posted 1 year ago - HEButts
Somehow our on-line purchase encountered glitches that delayed shipment to our home and ultimately got locked up in the system preventing customer service from helping us by phone or through on-line chat.
posted 1 year ago - Sal And Kurt