Best Gift Company Reviews

2.9 Rating 214 Reviews
F
Happiness Grade
Read Best Gift Company  Reviews

Phone:

08450941033

Location:

Wilne House 10 Salisbury Street

F

Refund - Difficult

12.50%
Industry Average
I sent pictures of product when I opened it and they told me in order to get a full refund I would have to ship it back to China.
posted 3 months ago - Very Ticked Off Customer
I emailed the company on this matter and they said they can't fill the orders and recommend me to dispute it with my bank on getting a refund.
posted 3 months ago - Jose Villalobos
I would NOT recommend this company to order anything from! I ordered a dinosaur toy kit for my grandson and I never received it. I contacted customer service and they would not refund me or resend a new one and stopped replying to me. DO NOT USE THIS WEBSITE TO ORDER FROM!!
posted 1 year ago - Molly
It's a scam. Bought the merchandise a month ago that was supposedly shipped a month ago yet the tracking number shows the product is still in Mainland China. Asked for a refund but completely ignored the request and kept repeating that the shipment has been shipped. Even the shipping website that gives transportation updates is dubious.
posted 1 year ago - Anonymous
I am currently trying to get a refund and have been told the best they can do is a 20% discount on a future order by there billing department.
posted 1 year ago - Anonymous
Even though that’s an error on their end, they said I had to pay to ship it back to get a refund.
posted 1 year ago - Shannon
Emailed them again a week later to get a refund, no response.
posted 1 year ago - Dissatisfied Mum
I need a refund
posted 2 years ago - Robert Tillson
Would give no stars if I could. Ordered items which do not work. After numerous emails I paid for return in hope of getting a refund. Today my parcel has been returned to me, returned to sender. No reply to emails. Would never use this company again.
posted 2 years ago - Anonymous
Ordered two items headband and mask and still not got them. Order says shipped. No order number no update nothin. It’s been way past the 30 days they say it takes. Cannot reach anyone to get an update or refund.
posted 3 years ago - Melissa