Best Gift Company Reviews

Name: Best Gift Company
Address: Wilne House 10 Salisbury Street, Long Eaton, Nottingham
Rating: 2.79

2.8 Rating 224 Reviews

44 %

of reviewers recommend Best Gift Company

2.8

Based on 224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

08450941033

Location:

Wilne House 10 Salisbury Street
Long Eaton, Nottingham
NG10 1BA

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Best Gift Company 5 star review on 28th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never got my stuff the place is a scam stay away”

Helpful Report

Posted 1 month ago

“I ordered on November 15 2024 and I still have not received my package or even know where it is or when I will get it. I’m thinking this is a scam. I have been requesting a refund and am getting no where there either.”

Helpful Report

Posted 4 months ago

“This business is a scam! Product is NOT as described, business will not respond to my emails in a attempt to return my purchase”

Helpful Report

Posted 4 months ago

“Haven't gotten my purchase. Been well over a month. Seems like fraud to me. You charged my credit card fast enough though. Getting no responses to multiple emails to customer service. Phone number is bogus. Are you just a fake company?”

Helpful Report

Posted 4 months ago

“I made an order out in Oct 2024 for a Christmas gift and it's now December 30th and is till haven't received it. They want to refund me part of my money inst3ad of the entire amount when I had to spend more money to buy a replacement gift. The number goes to a full inbox. I wouldn't order from them ever again”

Helpful Report

Posted 4 months ago

“I finally received the items I ordered,two weeks late.They were exactly what I expected and did not disappoint.They need to create a customer service department because currently there is none.”

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Posted 4 months ago

“WARNING!!! These LUXURY LIGHTS are NOT stained glass.. they are a CHEAPLY made piece of PLASTIC. They should be priced at $5.00 and thats on the HIGH side. VERY DISAPPOINTED, they were supposed to be christmas gifts. There is NO WAY I would give these things to anyone I love. DONT BUY, THEY ARE NOT WHAT THEY ARE REPRESENTED TO BE!!!! I tried to give it no starts but there website wouldnt allow me to.”

Helpful Report

Posted 5 months ago

“I ordered something ans it was nothing like what they advertised. This company is not of quality or reputable.”

Helpful Report

Posted 7 months ago

“Don’t go near it. I’ve lost £776 I was not aware of signing up to anything. Their customer service is non existent, just tell you lies!!!😡🤬”

Helpful Report

Posted 9 months ago

“Its a scam company! . I ordered a small microscope with a light, which doesn't work. When I called the company tied to their address, it gave a Holiday Inn in Illinois. I called the inn and they are overwhelmed with calls from disgruntled customers who either didn't recceive what they ordered or didn't get what they paid for.”

Helpful Report

Posted 10 months ago

“Ordered several items on November 28, 2023 for a Christmas Present, and when I did not receive any emails regarding the shipment of the items, reached out via email. Customer Service replied on December 28th stating that there had been a problem and I could either receive a refund or continue with the order. I chose to continue with the order and they emailed back that I would soon receive an email with tracking number. It is January 22, 2024 and there is no email with a tracking number. I am requesting a FULL refund. I will know later if they follow through with a refund. Do not order from them.”

Helpful Report

Posted 1 year ago

“Do not purchase!!!! The product can unusable after shipping. I sent pictures of product when I opened it and they told me in order to get a full refund I would have to ship it back to China. The package came from Cedar Grove NJ. Also I had to contact them to find out about the package because I ordered it Nov 21 and I did not get it until December 28. It was guaranteed to arrive before Christmas when I purchased and that didn’t happen either. Very cheaply made products and they have the worst customer service.”

Helpful Report

Posted 1 year ago

“Please do not purchase anything from this company! I'm not one to write reviews,back in September I ordered a Halloween costume for my daughter and long story short it never showed up. I emailed the company on this matter and they said they can't fill the orders and recommend me to dispute it with my bank on getting a refund. I said why couldn't they give me a refund. And all they kept saying is to dispute it with my bank. My bank would not give me a refund! So out $54 dollars.”

Helpful Report

Posted 1 year ago

“I ordered two items for Christmas right after Thanksgiving. I received no confirmation of order, nothing. A week later I went to dispute the charge. On December 15 one of the two items arrived. Today, over one month later, I still do not have a the second item. I have decided to pay for the second item as I received notification to pay. Here is the problem. You can’t speak to anyone here. The customer service is awful. Rather than have any more problems or dealings with this company, I will pay for an item I didn’t receive for a Christmas gift. I even provided proof where I didn’t receive one of the gifts. It would be nice if this company had a customer service policy where they actually care and respond to clients.”

Helpful Report

Posted 1 year ago

“Thank you! I received my order today.”

Helpful Report

Posted 1 year ago

“Very helpful and great to deal with”

Helpful Report

Posted 1 year ago

“Ordered a body suit. They sent me something not even remotely close to my order and expect me to pay shipping to return it?!!! Are you kidding. This website is a complete scam”

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Posted 1 year ago

“I bought a costume and it looks pretty and quality than in the photo.”

Helpful Report

Posted 1 year ago

“I actually have my frustration at first since my order delivered later than I expected & take note it was a wrong item due to out of stock product that I ordered. Rome customer service is very generous for the 25% partial refund to make it up & have my order replace to the correct order. My name is Jason. I leave reviews because I was for a favor. Do I recommend them? yes!”

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Posted 1 year ago

“Thank you! I received my order today”

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Posted 1 year ago

Best Gift Company is rated 2.8 based on 224 reviews