Best Gift Company Reviews

Name: Best Gift Company
Address: Wilne House 10 Salisbury Street, Long Eaton, Nottingham
Rating: 2.79

2.8 Rating 224 Reviews

44 %

of reviewers recommend Best Gift Company

2.8

Based on 224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

08450941033

Location:

Wilne House 10 Salisbury Street
Long Eaton, Nottingham
NG10 1BA

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Best Gift Company 5 star review on 28th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never got my stuff the place is a scam stay away”

Helpful Report

Posted 3 months ago

“I ordered on November 15 2024 and I still have not received my package or even know where it is or when I will get it. I’m thinking this is a scam. I have been requesting a refund and am getting no where there either.”

Helpful Report

Posted 5 months ago

“This business is a scam! Product is NOT as described, business will not respond to my emails in a attempt to return my purchase”

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Posted 6 months ago

“Haven't gotten my purchase. Been well over a month. Seems like fraud to me. You charged my credit card fast enough though. Getting no responses to multiple emails to customer service. Phone number is bogus. Are you just a fake company?”

Helpful Report

Posted 6 months ago

“I made an order out in Oct 2024 for a Christmas gift and it's now December 30th and is till haven't received it. They want to refund me part of my money inst3ad of the entire amount when I had to spend more money to buy a replacement gift. The number goes to a full inbox. I wouldn't order from them ever again”

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Posted 6 months ago

“I finally received the items I ordered,two weeks late.They were exactly what I expected and did not disappoint.They need to create a customer service department because currently there is none.”

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Posted 6 months ago

“WARNING!!! These LUXURY LIGHTS are NOT stained glass.. they are a CHEAPLY made piece of PLASTIC. They should be priced at $5.00 and thats on the HIGH side. VERY DISAPPOINTED, they were supposed to be christmas gifts. There is NO WAY I would give these things to anyone I love. DONT BUY, THEY ARE NOT WHAT THEY ARE REPRESENTED TO BE!!!! I tried to give it no starts but there website wouldnt allow me to.”

Helpful Report

Posted 6 months ago

“I ordered something ans it was nothing like what they advertised. This company is not of quality or reputable.”

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Posted 9 months ago

“Don’t go near it. I’ve lost £776 I was not aware of signing up to anything. Their customer service is non existent, just tell you lies!!!😡🤬”

Helpful Report

Posted 10 months ago

“Its a scam company! . I ordered a small microscope with a light, which doesn't work. When I called the company tied to their address, it gave a Holiday Inn in Illinois. I called the inn and they are overwhelmed with calls from disgruntled customers who either didn't recceive what they ordered or didn't get what they paid for.”

Helpful Report

Posted 1 year ago

“Ordered several items on November 28, 2023 for a Christmas Present, and when I did not receive any emails regarding the shipment of the items, reached out via email. Customer Service replied on December 28th stating that there had been a problem and I could either receive a refund or continue with the order. I chose to continue with the order and they emailed back that I would soon receive an email with tracking number. It is January 22, 2024 and there is no email with a tracking number. I am requesting a FULL refund. I will know later if they follow through with a refund. Do not order from them.”

Helpful Report

Posted 1 year ago

“Do not purchase!!!! The product can unusable after shipping. I sent pictures of product when I opened it and they told me in order to get a full refund I would have to ship it back to China. The package came from Cedar Grove NJ. Also I had to contact them to find out about the package because I ordered it Nov 21 and I did not get it until December 28. It was guaranteed to arrive before Christmas when I purchased and that didn’t happen either. Very cheaply made products and they have the worst customer service.”

Helpful Report

Posted 1 year ago

“Please do not purchase anything from this company! I'm not one to write reviews,back in September I ordered a Halloween costume for my daughter and long story short it never showed up. I emailed the company on this matter and they said they can't fill the orders and recommend me to dispute it with my bank on getting a refund. I said why couldn't they give me a refund. And all they kept saying is to dispute it with my bank. My bank would not give me a refund! So out $54 dollars.”

Helpful Report

Posted 1 year ago

“I ordered two items for Christmas right after Thanksgiving. I received no confirmation of order, nothing. A week later I went to dispute the charge. On December 15 one of the two items arrived. Today, over one month later, I still do not have a the second item. I have decided to pay for the second item as I received notification to pay. Here is the problem. You can’t speak to anyone here. The customer service is awful. Rather than have any more problems or dealings with this company, I will pay for an item I didn’t receive for a Christmas gift. I even provided proof where I didn’t receive one of the gifts. It would be nice if this company had a customer service policy where they actually care and respond to clients.”

Helpful Report

Posted 1 year ago

“Thank you! I received my order today.”

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Posted 1 year ago

“Very helpful and great to deal with”

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Posted 1 year ago

“Ordered a body suit. They sent me something not even remotely close to my order and expect me to pay shipping to return it?!!! Are you kidding. This website is a complete scam”

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Posted 1 year ago

“I bought a costume and it looks pretty and quality than in the photo.”

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Posted 1 year ago

“I actually have my frustration at first since my order delivered later than I expected & take note it was a wrong item due to out of stock product that I ordered. Rome customer service is very generous for the 25% partial refund to make it up & have my order replace to the correct order. My name is Jason. I leave reviews because I was for a favor. Do I recommend them? yes!”

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Posted 1 year ago

“Thank you! I received my order today”

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Posted 1 year ago

Best Gift Company is rated 2.8 based on 224 reviews