Best Practice Training Ltd Reviews

4.6 Rating 73 Reviews
95 %
of reviewers recommend Best Practice Training Ltd
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Wessex HouseUpper Market StreetUnited Kingdom
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SO50 9FD

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It would have helped if the workbook was structured in a manner similar to the cheatsheet.
Helpful Report
(2017/02/15-2118-ITIL Foundation) - Posted 7 years ago
Interesting Course, helpful material.
Helpful Report
(2017/01/23-1735-ITIL Foundation) - Posted 7 years ago
Overall the training was good and I did find it useful to gain an understanding of the Prince 2 Framework. The trainer was obviously very knowledgeable about the material but could have been a little more patient with us as a group of learners and at times seemed dismissive of our questions or condescending. The one thing that I felt was missing from the course was the enthusiasm behind Project Management. I appreciate that the course is designed to impart the complex foundations of Prince 2 however, as someone who works in Project Management I know how interesting and dynamic projects can be and I don't know if that that came across. Having said that I did enjoy the course, am happy that I have a Prince 2 qualification and would encourage others to get trained in Prince 2.
Helpful Report
(2017/01/09-1733-PRINCE2 Foundation) - Posted 7 years ago
The training was good and I felt as though I had a good grasp on the subject scoring high on the test papers. Unfortunately when it came to the exam the questions were worded very differently, the vast majority of the questions didn't make sense and it felt as though we had been trained at a different level. The only way I felt I would have been able to answer all the questions in the exam would have been if I had memorised the entire workbook word for word. That said, even the trainer said he struggled to understand what the exam questions were saying so what hope did we have? Came out of there feeling as though I had wasted 3 days :-(
Helpful Report
(2016/12/12-867-ITIL Foundation) - Posted 7 years ago
I'm sorry that you found the exam was not at the level you expected. Unfortunately Best Practice Training do not set the exams as these are owned by the official accreditor AXELOS Ltd. AXELOS also provide us with the sample exam papers we use in our training courses and these are meant to be aligned to the live exams. There are examination feedback forms supplied with the exam packs which we would normally suggest delegates complete if they have issues with the exam and reviews.co.uk is meant to be primarily feedback relating to how we conduct the training. We will however feedback your concerns to AXELOS and we will look at what we can do to better prepare delegates for the exam. We aim to deliver our courses to teach the topic rather than as exam coaching and typically this technique leads to a greater depth of understanding which enables delegates to do well in the exam. David your tutor is a very experienced service management expert and we'd hope that you would have learned a lot despite your exam concerns. Please get in touch directly if there is anything we can do to improve the situation and help you achieve value from the training. Regards, Richard
Posted 7 years ago
Best Practice Training Ltd is rated 4.6 based on 73 reviews