Best Rate Removals Ltd Reviews

4.9 Rating 100 Reviews
97 %
of reviewers recommend Best Rate Removals Ltd
Read Best Rate Removals Ltd Reviews
Visit Website

Phone:

0800 612 0449

Email:

office@bestrateremovals.co.uk

Location:

Unit 511 Aintree Road
Perivale, London
UB6 7LA

Write Your review

Tell us how Best Rate Removals Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
One of my best Moving experiences ever in London. Will definitely want to use them again!
Helpful Report
Posted 8 years ago
No complaints at all. Punctual and took great care of my furniture and possessions during the move. Excellent service.
Helpful Report
Posted 8 years ago
Dear Karen, Thank you for taking the time to provide us with your valuable feedback.
Posted 8 years ago
I used this company because their price was very competitive and they were by far the quickest to respond which was great as I was in a hurry. Before the move they were easy to contact and always got back to me promptly. I had to change the date and they were very accommodating. On the day they arrived early and worked very hard all day long. They were polite and friendly. I felt confident that they could deal with anything unexpected and when there was a problem (the van was too small) it was fixed very quickly with no difficulty. I would recommend and would use them again.
Helpful Report
Posted 8 years ago
Dear Catherine, Thank you for taking the time to provide us with your valuable feedback.
Posted 8 years ago
They were in time, work hard. Worth it!
Helpful Report
Posted 8 years ago
Very friendly and efficient service. Managed to fit the sofa through a tricky doorway. Built flatpack furniture when we arrived which was a big help!
Helpful Report
Posted 8 years ago
I am a repeat customer. Very satisfied with the service. They were fast, professional and friendly. Would definitely use Best Rate Removals again and recommend them. Thanks again
Helpful Report
Posted 8 years ago
The crew from Best rate removals, which came to move me was absolutely amazing. Miro and his team did a great job, especially with dismantling and assembling my bed, which took me whole day just to put it together when I bought it. I would definitely recommend this company.
Helpful Report
Posted 8 years ago
Dear Mr Dimitr, Thank you for taking the time to provide us with your valuable feedback.
Posted 8 years ago
I have used a number of movers in my time. Best Rate are the efficient, the most understanding & offer a very competitive price. They moved our commercial beauty clinic, which had £1000's of equipment. All moved safely without issue. I have hired them again this week for another move, plus recommended them to move another business.
Helpful Report
Posted 8 years ago
Dear Mr Drew Currie, Thank you for your review, your feedback is really important to us.
Posted 8 years ago
Super service. Very smooth and most reasonably of six quotes. Two men worked non-stop on the day and we're prompt and respectful.
Helpful Report
Posted 8 years ago
Great service would recommend and will use again.
Helpful Report
Posted 8 years ago
Thank you for your feedback, Mr Whitechapel!
Posted 8 years ago
The service was brilliant. They packed my whole apartment furniture and things. Everything on time and guys work very quick and extremely professional. Many thanks!
Helpful Report
Posted 8 years ago
The team was quick, polite, efficient and good value. They make my moving very easy. Definitely I will use them again.
Helpful Report
Posted 8 years ago
The movers were very nice and helpful. They were as flexible as they could be and charged a fair price for their service.
Helpful Report
Posted 8 years ago
Dear Mrs Catherine Page, Thank you for your feedback!
Posted 8 years ago
The move went smoothly with the firm turning up punctually. The removal team were courteous and careful at all times and insisted on removing their shoes every time they entered the house despite it being dry. They moved one heavy piece of furniture for us several times as we could not decide where to put it. They kept us updated on their eta as this was a long distance move.
Helpful Report
Posted 7 years ago
Very fast at packing and loading and managed to fit everything into a storage unit. Only taking one star off for the slight language barrier which made instructions slightly harder. ........................................................ Otherwise, can't fault them. They delivered some items to a separate address which all worked smoothly. ......................................................... Thank you
Helpful Report
Posted 7 years ago
I needed to move urgently from Ealing to Isleworth , both in London. I called this company on a Sunday,among several others and they were the most responsive . They sent a team of two friendly and hardworking movers to my house within two hours . The lads were very professional and neatly packed all my stuff into the moving truck . I must say that all my stuff got to the new location without a single loss or damage. The lads moved the things into the designated rooms in the new house and made sure they were we'll arrange to enable me unpack easily..When they were finished, they confirmed the hours spent and agreed the bill with me before charging my card . I was so impressed that I had no hesitation to use them a few days later to clear the rest of my stuff. They appeared to even perform better on the second outing . I will certainly use Best Removals if I need to move again
Helpful Report
Posted 7 years ago
Some initial misunderstandings which caused stress and delays but overall they were efficient and professional.
Helpful Report
Posted 8 years ago
Dear Ms Maurice, Thank you for taking the time to provide us with your valuable feedback.
Posted 8 years ago
I recently used Best Rate Removal in a recent house move. Jack on the phone was always very courteous and answered all my queries. Due to issues with completion dates up the chain, we had to move our belongings into storage for a few days. Jack was helpful in making sure our ever changing demands were accommodated. The services was booked for packing the day before removal. The packing team was very good. Efficient, friendly and took great care packing our belongings. First hick up come half way through the day with the team running out of boxes so had to leave and arrange an earlier start the next day for extra packing and removal. Come the next day, the team did not actually arrive any earlier the next day as promised. I think they had traffic issues as you'd expect around the London area during rush our. The team moved all our belongings out by the afternoon literally minutes before we got the call from our agent the buyer was ready for the keys. There was a slight miscommunication at the end where the team thought i'd arranged personal storage but it was actually arranged via their company. A quick call to the office did resolve this. Come unpacking day, the team arrived in good time and did a reasonable job. Things were unloaded quickly. It's a shame the foreman we had on packing days was not longer with us and we had a new one. This resulted in a lot of questions of where things went, which rooms the boxes belong in etc as he was not familiar with the labelling etc. We found a lot of boxes in the wrong place to be fair, mostly between the loft and garage. Not the end of the world but annoying the less. A couple of things went missing...our baby gate adaptor was lost which a quick visit to the shop was needed. We were reimbursed without complaint. The bolts to my wife's jewellery cabinet was missing. Again, i had to buy some bolts as a bodge job fix but it worked. I was reimbursed again. My wife did discover some broken makeup pallettes but these were reported too late (1 week window). Another annoying issue, we were not delivered out hoover as it was let at the storage place in error. Given we were in a new house, not having a hoover was a pain. It was delivered to us a week later. Overall, would I use the team again? Unfortunately I would not and would take a chance in trying out someone else. Would I recommend them? Only if others were well aware of the issues I experienced and they were happy with it.
Helpful Report
Posted 7 years ago
£5k bike gone missing during move - suspected stolen
Helpful Report
Posted 3 years ago
£5k bike went missing during a recent move.
Helpful Report
Posted 3 years ago
Best Rate Removals Ltd is rated 4.9 based on 100 reviews