best4garden_UK Reviews

Name: best4garden_UK
Rating: 3.15

3.2 Rating 13 Reviews

54 %

of reviewers recommend best4garden_UK

Company Reviews

Questions

Metrics

3.2

Based on 13 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

Visit Website

Write Your review

Tell us how best4garden_UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've also had a poor experience with this company. Like others have said, once they have your money, they don't really care. I received a plant which was 25% smaller than advertised, and I also received a single plant from an order of five. Customer support were fixing this but then went silent for two weeks, at which point they decided they didn't want to send me the other four. They have even failed to acknowledge the additional money I spend, saying that's the price for a single unit, even though their website says differently. I wouldn't recommend these people to anyone.”

Helpful Report

Posted 4 years ago

“Awful! Zero stars. These cactus plants had large blobs of visible glue. Very ugly. They were extremely small, no bigger than my thumb. There was more glue than plant! I do not recommend. Also, customer service at best4garden is a non-existent. No one called me back. I paid extra for Express Delivery £10.99 and my order was a day late. I do not recommend this company because they do not care once they have received your money. Look elsewhere to purchase your plants. I have since found out that there are other unhappy customers but they will not allow negative reviews to be published on their site. It’s just not worth taking a chance by purchasing from this company. AVOID!”

Helpful Report

Posted 4 years ago

“I am having the same issues as the previous comments. Three phone calls and four emails, no response. It would appear that I have lost £58.00 on an order I placed on the 9th of August”

Helpful Report

Posted 5 years ago

“Similar story. My order has not been delivered. Messages on phone, e-mail etc not being answered. Advise not to use this company.”

Helpful Report

Posted 5 years ago

“I agree with the previous post. I am awaiting an item ordered 3 weeks ago and have been unable to get any response from this company, either by telephone after leaving messages or by email. I have raised a complaint with PAYPAL and am hoping that this might trigger a response from Best4garden.”

Helpful Report

Posted 5 years ago

“Tried phoning the company several times to see what has happened to my order. No one is answering the phone. Emailed too, no response. Customer service seems to be none existent. I would not reccomend using this company.”

Helpful Report

Posted 5 years ago

best4garden_UK is rated 3.2 based on 13 reviews