Best Furry Friend Reviews

Name: Best Furry Friend
Address: 1st Floor, Chancery Lane, Retford, United Kingdom
Rating: 4.00

4.0 Rating 238 Reviews

70 %

of reviewers recommend Best Furry Friend

Company Reviews

Questions

Metrics

4.0

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

1777 710595

Email:

hello@bestfurryfriend.co.uk

Location:

1st Floor,
Chancery Lane,
Retford
United Kingdom
DN22 6DF

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Best Furry Friend 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with the carrot and liver treats.They are not suitable as treats as they are flakes and alot of just dust in the pack.”

Helpful Report

Posted 1 year ago

“My dog hated them and kept spitting them out.”

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Posted 1 year ago

“I bought 3 bags of the little er coated carrots, what I received was 3 bags of bits and crumbs, you cannot give a crumb as a treat! I did message customer service but had no response. Don’t waste your money”

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Posted 1 year ago

“Disappointed with the treats as they are small chips of dried carrot and although my dog does like them, they are too expensive for what they are, like crisps for dogs and I cannot see any trace of liver in them. Bought 4 packs in error which was a waste of money for me”

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Posted 1 year ago

“Very disappointed thought it would have came as treat size but was just flakes. A waste of money”

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Posted 1 year ago

“I bought the carrot covered liver “treats”, they are just crumbs, so definitely not suitable for training treats. If you put the crumbs in your hand, your dogs just slobber all over your hand, and if you sprinkle them on the ground, they get lost in the grass, and goodness knows what other things are on the ground, possibly another dog wee etc. I will not be buying them again. I’m sprinkling them on her feeds, but that’s not the purpose of them”

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Posted 1 year ago

“Sadly arrived more like powder than flakes so not a lot of use.”

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Posted 1 year ago

“My dog hates it!!!! My mistake buying”

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Posted 1 year ago

“My dogs wouldn't touch them”

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Posted 1 year ago

“Item never received have requested a refund ASAP”

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Posted 1 year ago

“My dog hated them they look like cornflakes & on your email it states hope your pet is Guinea pigging out !!! Not sure if you’ve sent me the wrong treats for my Labrador”

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Posted 1 year ago

“I haven’t actually received them as yet, received an email 5 days ago informing me that they’d been dispatched though!.”

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Posted 1 year ago

“I haven’t even received them yet, so I can’t comment to say weather the dogs like them or not !!”

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Posted 1 year ago

“Decided to purchase and was absolutely horrified at the postage you were charging for northern Ireland......never have I been charged almost £10 for something so small. .cancelled order and won't purchase at those costs.”

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Posted 2 years ago

Hi Arlene - thank you for your review. We have recently reduced the postage costs for Northern Ireland, we currently charge less for this than we are charged to ship these products with our delivery provider but this is something we are always working to reduce! :-)

Posted 2 years ago

“Made a order for the 1st time for it to not arrive on the tine Had to email to complain To then also ask for a refund of postage which as the customer I shouldn't have to do”

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Posted 2 years ago

“Never came will not be buying from here again”

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Posted 2 years ago

Best Furry Friend is rated 4.0 based on 238 reviews