Hi Ashleigh,
We're thrilled to hear that you find the necklace pretty and reasonably priced. If there's anything specific you feel could enhance your experience and bring it to a five-star level, please let us know. We value your feedback and appreciate your support.
Thank you again for shopping with us!
Kind regards,
Lyn
Hi Stacey,
We're delighted that you are satisfied with our over all service and product! Should you need any assistance feel free to reach us out at customer service.
Enjoy your purchase!
Kind regards,
Lyn
“Searching for the specific item I was after was simple and easy. I liked that when you looked at a specific item and when it was time to continue viewing, the back button took me to where I was - not right back to the beginning!”
Hi Lisa,
Thank you for sharing your feedback with us.
We're also pleased to hear that you were satisfied with the customization options available for the item you purchased. Providing personalized and unique gifts is something we strive for, and we're glad to know that you appreciated this aspect.
We understand the importance of transparency and timely updates, especially for customized items. Your feedback is valuable to us, and we will consider it to improve our communication processes moving forward.
Thank you again for taking the time to share your experience with us.
Best Regards,
Jay
“Their online store is easy to navigate and click and collect went smoothly with their friendly staff.
The quality of the sleeper earrings I purchased is not as high as my previous pair from another retailer. The catch doesn't line up/click in as smoothly and they are a bit thicker feeding through my ear hole to begin with which was uncomfortable at first. They do function though and will do for now.”
Hi Emily,
Thank you for your positive feedback regarding our online store and the smooth click-and-collect experience with our friendly staff.
We strive to provide high-quality products to our customers, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will consider it as we continue to improve our products and services.
If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us.
Kind Regards,
Jay
Hi Maria,
We're glad that you are satisfied with our service!
It motivates us to work hard and provide excellent customer service.
Hope to see you soon shopping with us!
Kind regards,
Lyn
Hello Donna,
We are so glad that your purchase met your expectations!
Thank you for leaving us a five-star review!
Thank you for shopping at Bevilles.
Regards,
Wafaa
“Loved the item I chose, glad I picked it up during Black Friday sale. Only point of feedback would be to be a bit faster with the watch adjustment. 15 minutes is quite long?”
“The shipping was quick and unexpected due to the time of year. My only suggestion is to make it prominent that you are Australian-based and ship from Australia. It took me a while to find a reference to Melbourne which was the clincher to the purchase.”
“Ordered a size O and received a size N. Only discovered this when I went to a store to exchange the size. The store did not have the size I needed and so I was asked to post it back to head office.”
Hi Muhammad,
Thank you for leaving a review and if you need any assistance, feel free to get in touch with us or you can send us an email at customerservice@bevilles.com.au.
Have a great day!
Kind regards,
Lyn
Hi there,
Thank you for taking the time to share your feedback with us.
We apologize for any delay in the delivery process and appreciate your patience in this matter.
Thank you for choosing our product, and we look forward to serving you again in the future.
Best regards,
Jay
