“Bought gift on 5th, with est. 2-5 day delivery time, for a birthday party on the 11th - got msg on 10th to say delivery would be on the 14th. Home all day on the 14th but no attempt to deliver, no card left in mail box, and parcel left at post office half hr return trip away from home when another post office 5min away.
It is the 20th now and still waiting for the notification that the parcel is ready at my post office for pickup. So perhaps you could talk to your delivery dispatch team about delays in sending and then speak to AusPost about their poor service.
Cannot comment about purchase as haven't yet received it”
Hi Kerryn,
Thank you for your review.
We have reached out to you privately to assist you further.
If you have any more questions, please reach out to us at customerservice@bevilles.com.au.
Kind regards,
James
Hi there,
Thank you for your review!
We are so happy to hear that you had an easy experiencing with our website and that your item was delivered efficiently!
We hope to see you shop with us again!
Kind regards
James
“I understand with most products these days it's takes a bit longer to get your order. As with this one, it took a little long for the dispatch. Upon see the watch it looks gorgeous but haven't had time to wear it yet”
Hi Peter and Lisa,
Thank you for your review.
We are sorry to hear you are disappointed in the time it took to dispatch your order, we are incredibly sorry to hear!
However, we are thrilled to see that you love your new watch and hope you enjoy your purchase.
Stay fabulous,
James
Hi Diane,
Thank you for your review!
We are so happy to hear you are pleased with your new purchase!
We hope to see you again in the near future!
Stay fabulous,
James
“Very disappointed with my pendant purchase considering the price I paid. The necklace chain was so fine and entangled, the pendant keeps falling off the chain as the closure has a tiny gap . Very poor workmanship.”
Hi Hania,
Thank you for taking the time to leave us a review. We are happy to hear the delivery came fast and efficiently! We hope the person loves their gift.
Kind regards,
Palvir
Hi Jenny,
Thank you for taking the time to share your experience with us. We love to hear when our customers are loving their new jewellery.
Kind regards,
Palvir
Hi there,
Thank you for taking the the time to share your wonderful experience with us! We are delighted to hear that you are loving your new purchases!
We appreciate your ongoing support. Happy Shopping!
Stay Fabulous,
Palvir
Hi Sayed,
Thank you for taking the time to share your experience with us.
At Bevilles Jewellers we aim to create a positive atmosphere within our stores, however it seems that we have not lived up to your expectations. We are sorry we have let you down.
We value your comments, and will follow up your concerns. We want our customers to feel fabulous, and have an amazing experience with us. We hope that you will consider Bevilles in the future and notice a difference.
Kind regards,
Palvir
“I thought it time to buy new sleeper earrings....though my old ones are only 66 years old :).
Bevilles had what I was looking for and my purchase arrived in good time. Thanks Bevilles..”
Hi Sue,
Thank you for the lovely review. We are glad to hear you were able to find a perfect pair of sleepers. We hope you get many wears out of them!
Kind regards,
Palvir
Hi Prumlina,
Thank you for taking the time to leave us a review. We hope the person loves their new gift. Thank you for choosing us!
Kind regards,
Palvir
Hi Mark,
Thank you for taking the time to share your experience with us. We are happy to hear you're satisfied with our services.
We hope to see you shopping with us again soon!
Kind regards,
Palvir
Hi Carmen,
Thank you for taking the time to share your lovely experience with us! We are pleased to hear you were satisfied with our online services. We hope you love your new purchase!
Kind regards,
Palvir
“I purchased a pair of earrrings that stated they were 15mm, don't know how you are measuring this product, they are barely 10cm. So small, won't be purchasing online again. Not worth returning as sizing can't be trusted.”
Hello Kathy,
Thankyou for leaving us a review.
We are sorry that you are unhappy with your recent purchase.
Can you please contact us via email customerservice@bevilles.com.au
Kind regards,
Wafaa
Hello Leigha,
Thankyou for taking the time to write us a review on your recent shopping experience with us.
We hope to see you again soon.
Stay fabulous!
Kind regards,
Wafaa
Hello James!
Thankyou for leaving us a review on your recent purchase experience.
We are so happy that your partner loved the ring!
Stay Fabulous, and happy shopping at Bevilles.
Regards,
Wafaa
