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It would have been very easy for them to apologize and offer a FULL refund, including the $9.
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posted 8 years ago
- Tami
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I ordered some polish and I didn’t like the color. I sent it back and according to their policy, they only do store credit instead of refunding back to my credit card. I think that is poor customer services.
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posted 8 years ago
- Anonymous
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Sent me 4 years out of date Gel that OPI confirmed. Gel didn't set, emailed a hundred and one times about sending it back for a refund then they stopped replying. Poor poor poor excuse of a company!!!!
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posted 8 years ago
- Jel