“I PRAY FOR YOUR COMPANY DOWNFALL
During COVID, I requested assistance from a company with whom I had about a 7-year contract to service the heating unit in my rental property. They sent subcontractors, who not only broke the unit but also left live wires exposed and damaged the building's breaker. Without notifying me or my tenant, they left the property, forcing me to hire another company to fix the issue. This new company informed me of the extensive damages, which resulted in approximately $14,000 in repairs.
Initially, I tried to resolve the matter with the manager, Darren Robinson, asking for reimbursement for the losses I incurred as a loyal customer. Unfortunately, I was met with appalling treatment--he even hung up on me. Despite years of waiting, a court trial, and numerous attempts to obtain a copy of the contract I signed (which they could never produce), I was awarded less than a third of the repair costs.
This incident triggered a series of unfortunate events, leading to the loss of the property I inherited from my father, who worked as a janitor for 60 years to secure it. The rental income helped support my mother, who suffers from Alzheimer's.
To Darren Robinson, Constellation Energy, and their attorney: I pray one day you may find yourself needing help to stay afloat, and I pray that God shows you the same grace you extended to me--none.”
“The service technician was polite and professional - enjoyed chatting with him. He quickly made the repair and fully tested the functions of the dryer. His name was Davon Britton. This kind of employee is an asset to BGE Home”
