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Big Motoring World Reviews

2.8 Rating 414 Reviews
E
Happiness Grade
E

Refund - Difficult

46.67%
Industry Average
On leaving the sales rep advised me he could see this car was in no way as represented in the photos and to ring head office for a refund of the £130 transfer fee.
posted 2 weeks ago - Justin Brown
Extremely Disappointed, Misleading Sales and No Refund Issued We had a very disappointing experience with Big Motoring World, particularly at their Leeds branch.
posted 3 weeks ago - M H
If Big Motoring World is willing to offer a full refund, I’d be happy to settle this matter without needing to take it further.
posted 4 weeks ago - Anonymous
I demanded a full refund as well as the return of my BMW.
posted 2 months ago - Dildaman
I am currently in the process of trying to desperately get a refund through my finance company and failing that I'll have to try to take them to court.
posted 6 months ago - Anonymous
I’ve since sent an email demanding that the car be rejected and that I be issued a full refund.
posted 8 months ago - Anonymous
All in all it took two months to reject the car and refund the money.
posted 8 months ago - Andrew Margetts
I’m entitled to a repair, replacement, or refund if the vehicle is faulty, which is clearly the case here.
posted 8 months ago - Anonymous
Finally they agreed but they wouldn't collect the car even though it wasn't drivable and took weeks and weeks to get a refund after calling multiple times a day.
posted 9 months ago - Rachel Pickles
Refused a refund of the deposit and it took us two months to get this back.
posted 9 months ago - C.M.