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We are still trying to get our money back and BMW refused to take car back or refund even though they broke all 3 sections under consumer rights act 2015.
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posted 2 months ago
- Anonymous
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We returned on Monday to request a refund, but the seller immediately refused, stating that refunds were only available in the case of a defect.
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posted 4 months ago
- Hj
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On leaving the sales rep advised me he could see this car was in no way as represented in the photos and to ring head office for a refund of the £130 transfer fee.
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posted 7 months ago
- Justin Brown
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Extremely Disappointed, Misleading Sales and No Refund Issued
We had a very disappointing experience with Big Motoring World, particularly at their Leeds branch.
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posted 7 months ago
- M H
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If Big Motoring World is willing to offer a full refund, I’d be happy to settle this matter without needing to take it further.
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posted 8 months ago
- Anonymous
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I demanded a full refund as well as the return of my BMW.
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posted 9 months ago
- Dildaman
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I am currently in the process of trying to desperately get a refund through my finance company and failing that I'll have to try to take them to court.
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posted 1 year ago
- Anonymous
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I’ve since sent an email demanding that the car be rejected and that I be issued a full refund.
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posted 1 year ago
- Anonymous
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All in all it took two months to reject the car and refund the money.
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posted 1 year ago
- Andrew Margetts
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I’m entitled to a repair, replacement, or refund if the vehicle is faulty, which is clearly the case here.
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posted 1 year ago
- Anonymous