Bikeberry Reviews

4.9 Rating 330 Reviews
A
Happiness Grade
A

Customer Service - Good

93.14%
Industry Average
I love the instant customer service and how helpful the customer service agents are Any issues that I've had I've been taking care of in a timely manner With polite friendly service I would definitely recommend any product black berry has to sell My products have always arrived on time and shipped in a timely manner as well The bike and motor kit that I received Was hands down 100% grade A machinery THANKS Bikeberry
posted 1 week ago - Ryan Matthew Hubbard
In trying to complete my build I time for summer and could go elsewhere for the parts , but choose to wait and purchase from Bike Berry based off there Customer Service alone it is far beyond any other competitor out there .
posted 1 week ago - Aaron Trujillo
They always meet my needs with any help after purchasing customer service is bar none. And Freddie is as good as they get he is a keeper for sure thank you freddie!
posted 1 week ago - Parrish
I had damaged my piston and head while riding, I talked to a customer service person (Freddie) and they sent me a replacement for free, it is greatly appreciated, thank you very much Bikeberry!
posted 3 weeks ago - Anatol Prochasson
Customer service representative earl was quick and solved my issue was very knowledgeable
posted 1 month ago - Matthew Marshall
Your customer service was on point.
posted 1 month ago - Beronica
The customer service is very highly appreciated, I get the most help from Freddie, every time I choose to do Live chat.
posted 1 month ago - Brandon
The service was incredible!!! Highly recommend everyone that helped with my orders!!! Freddie was great n customer service as well! Freddie was very knowledgable with every upgrade i bought and pointed me in the rite direction on what worked or not! Thanks Tim
posted 1 month ago - Timothy Jones
Bikeberry is awesome, great service and delivery took no time at all I would recommend these guys to anyone.
posted 2 months ago - Jeremy Lewis
incredible customer service and support!!
posted 2 months ago - Anonymous