“When I ordered the bolts from your web site it said that there would be three supplied - was very disappointed to only receive a single bolt - will not be using again”
“I struggle to get hold of some parts for my 10 year "old" Canyon Nerve (why do bikes become obsolete so quickly)
The service and range of parts and value from bikeparts is excellend, and as a repeat customer I Thankyou.”
“Excellent service and website. Found the correct part by typing in the shimano part number into the website and the part was found straight away. Will definitely be coming back for future spares.”
“I emailed 3 times to advise I had ordered the part in error but you still sent it. I am keeping it so I do not have the cost of returning it. As you did not respond to my initial issues I will not be inclined to use you again.”
Hi,
Sorry to hear this regarding your order. I have been unable to locate any emails from the email address used when placing your order. We endeavour to cancel all orders before dispatch, however sometimes our orders are sent prior to us reading your message.
Please feel free to drop me an email so we can get a return sorted out for you. My email address is tom@bikeparts.co.uk.
I look forward to hearing from you.
Kind regards,
Tom
