“Ordered a Shimano 9-Speed gear changer for my flat-bar road bike. The price was the best I could find. The order was well packaged, arrived quickly, and p&p was free. Will be using again.”
“As a first time buyer from Bikeparts.co.uk, I have to congratulate and thank them for the outstanding service I received. I ordered a premium product which was immediately dispatched. Highly recommended. Many thanks 💨👍”
Hi Roger,
Sorry to hear that you have not yet received your order, we will contact our Royal Mail team. We will request the latest GPS scan. Delivery to Northern Ireland can sometimes take a little longer than mainland UK we find on average. Please contact me at Harry@bikeparts.co.uk if your order has not arrived in the next couple of working days and I will have a replacement organised.
Your order was dispatched on the same day, and we have done all we can to ensure speedy delivery however it appears Royal Mail have let us down so far.
Kind regards
Harry
“Bought the wrong freehub set, called to explain & order a replacement.
The agent was very informative and understanding.
Returned original, replacement delivered within 2 days and more surprisingly refund processed within the same time.
Superb service - would highly recommend. Many Thanks Tony”
