“Bought Shimano bike pedals, arrived within one week by Royal Mail which is a miracle in the current climate. However one negative comment the tracking information said the order was from Wooly Hat which was misleading and I wasn’t sure if it was a scam”
“Excellent company, parcel lost in post office shambles, David offered a refund or send replacement, said he would follow up and keep to his word .parcel arrived eventually, first class company. Melanie”
Thank you for your review,
We can only apologize there are delays in certain areas currently with delivery with Royal mail due to recent and upcoming industrial action, We can see the item is working it`s way through the Royal mail network, so we hope this will be with you shortly, however if nothing arrives within the next few days please let us know.
Our apologies again for this delay in delivery.
Kind regards
Bike Parts
“Easy to navigate website, found what I was looking for straight away. I was pleasantly surprised that the postage was free,as the item I purchased was less than £5. The communication from the company regarding my purchase was great. Will definitely order from them again.”
“Excellent price and service. Have tended to use Wiggle previously, but would like to get away from using the Amazon of the cycling world. Bikeparts may be the answer. Will certainly use again.”
“Great service. Best price for the product on internet search. Delivery was delayed but that was due to Royal Mail strike.
I won’t use the product until better weather but looking forward to it.”
Thank you for your review,
We can only apologize there are delays in certain areas currently with delivery with Royal mail due to recent and upcoming industrial action, I can see the tracking has updated today and this should be arriving within the next 48 hours.
Our apologies again for this delay in delivery.
Kind regards
Bike Parts
“Product all right, just delivery issue .
The product was ordered on Sunday and paid extra for next-day DHL delivery, and has been shipped by royal mail and received on Friday 🤦🤦”
“I purchased a kryptonite Evolution Chain and a Kryptoflex cable from bikeparts. Excellent website easy to navigate around and order items and very competitive prices! They arrived promptly, well packaged and I was very pleased with the items and level of service. Would definitely recommend bikeparts and will use again.”
“Good service and prompt delivery, exactly as describe. As with previous reviews, just needed to lightly grease the pawls before fitting. Works perfectly on my mountain bike with Shimano XT 11 speed cassette.”
