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BillBuddy Reviews

4.9 Rating 724 Reviews
97 %
of reviewers recommend BillBuddy
4.9
Based on 724 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Thank you for your help in changing my energy company I wish I had done in it long ago
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Posted 5 years ago
A very quick, efficient service with helpful, friendly advisor. To be recommended.
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Posted 5 years ago
I found BillBuddy very welcoming, I was very dubious about how it all came together. My advisor was called Nick, I asked him a couple of questions and he came back & answered them. All I can say is thank you very much BillBuddy for showing me what I would be saving.
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Posted 5 years ago
Couldn't be happier with bill buddy I saved £206 by switching.
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Posted 5 years ago
The gentleman who spoke to me was extremely polite, honest plus very helpful, if he is consistent with the rest of your staff, your on a winner.
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Posted 5 years ago
nick,your company should be very happy you working for them,you are the BEST agent i have spoken too for years,a big thankyou for helping me regarding,orbit energy.they are the rubbish of uk.thankyou nick i dont forget staff like you.see you mate all the best
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Posted 5 years ago
Thanks Owen, we look forward to helping you again in the future.
Posted 5 years ago
Saved a couple hundred by switching to away from British Gas finally! I house share and it's saved us all a decent amount of cash. Thanks billbuddy! I think I'll take a look at my broadband now!!
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Posted 6 years ago
Thanks Matt, did you know we can also save you money on a whole host of other household bills?
Posted 5 years ago
With Nick's help I saved over 300 quid moving to Npower. I wasn't sure how much my bills were but billbuddy let me estimate using my house size, and I found that saving in about a minute. I'm moving house soon so might well need to switch again soon, but at least I got this saving locked in til I move in October!!
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Posted 6 years ago
Great to be able to help you, Harrison.
Posted 5 years ago
Let's start by talking about how easy it is to switch your energy supplier and tariff with Billbuddy. Firstly, you answer some questions about where you live, how much energy you use (either in the form of kilowatt hours or by how much you spend each month / quarter / year) and whether you use gas and electricity or just electricity. Once this is done, you can compare hundreds of tariffs, but they make it easy for you to see the overall cheapest, the cheapest tariff from a big supplier (like British Gas or EON) and then the cheapest green energy tariff. I ended up going with the cheapest green tariff, as it was only £18 more expensive than the cheapest overall, but helps to reduce my carbon footprint. Once you've selected your new tariff, you just need to complete the rest of your details - things like your phone number, if you own the house etc. Lastly there's the direct debit details, which I was initially a bit freaked out by. The good news though is that they only use these details to set up your account with the new supplier. It saves calling them up and cancelling, and your old supplier will automatically stop supplying your house when the new supplier takes over. After that it's pretty easy - I linked my Facebook account so they can message me whenever there's a better deal available. They also said they can help with mortgages, insurance and other stuff, but I've not checked that out yet. Overall very pleased with billbuddy, and I hope they can keep saving me money in the future.
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Posted 6 years ago
Thanks for the review Charlie, we look forward to saving you money for years to come!
Posted 6 years ago
We're over the moon that you loved our service, Charlie!
Posted 5 years ago
Saved me money on my gaz and leccy. quick and easy :)
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Posted 6 years ago
I cant believe how easy it was to switch away from British gas. They started charging me double on my direct debit which I was fuming about. Billbuddy saved me £198 by switching to EON!!
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Posted 6 years ago
Quick, easy and simple. Saved over £300!
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Posted 6 years ago
Excellent support team. team found the best saving for me, discussed in details and switch is totally hassle free and hardly took any time from me. I can't comment on savings for the moment because it is too early to tell.
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Posted 6 years ago
Nick has been very helpful after my first switch failed for reasons outside of Billbuddy's control (small provider not available at my post code), and he ensured that I could switch to another provider easily and very fast. Awesome! Will definitely re-use their service in the future.
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Posted 6 years ago
Highly recommend savings are fantastic
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Posted 6 years ago
Amazing - BillBuddy was so quick and easy to use. I would recommend it to anyone.
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Posted 6 years ago
All good. Perfect customer service. We have got all of the answers we needed and we were confused about them from one gentlemen from customer service by name Nick. And we have all the best to say about him being professional and helpful to us as well as for this company "Bill Buddy",as well.
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Posted 6 years ago
From the momemt I made the intial enquiry. The Billbuddy team were extremly professional and very hellful. Unable to assist me this time but woild not hesitate to recommend them. Regards Adrian
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Posted 6 years ago
Very efficient and helpful staff
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Posted 6 years ago
All the questions that I had were answered promptly and clearly. I will recommend BillBuddy to my family and friends without hesitation. Great service, thank you.
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Posted 6 years ago
BillBuddy is rated 4.9 based on 724 reviews