Bill Plant Driving School Reviews

“ Rude customer service, the guy kept interrupting me, rushing me on the phone, I wasn't able to have a discussion with him, he was very rude and I made extraordinary efforts to remain calm and collected despite his attitude and rudeness. ”

“ Rude and unprofessional call centre staff. Male was pushy, stand-off’ish and extremely unpleasant to deal with. His arrogance and self certainty totally put me off allowing a female use this service! ”

“ " When he contacted Bill Plant customer service they said the discrepancy had to be settled with the instructor. ”

“ After numerous phone calls and emails to the customer service (with hour long waits and promised call backs that never happened, excuse was they have too many complaints to deal with) he has now been told they refuse to refund him the cost of his test even though he missed it due to no fault of his own only theirs and after spending hundreds of pounds learning in a car he will not drive again. ”

“ From Hull : Extremely Unprofessional and Rude Instructor at Bill Plant Driving School As a father, I am utterly disappointed with the service provided by the driving instructor, Stacey Verity, from Bill Plant Driving School. ”

“ What a terrible company, customer service is not good. Quick enough to take your money but can not deliver the instructors. Everything they say is 48 hrs, waited a week for anyone to contact me. Don't use this company!!!!!! ”

“ Waste of time A refund doesn't happen, need to go though my bank. Customer service is a non existence joke I would never recommend them ”

“ Don't book your lesson with Bill Plant Driving School it's wastage of money they don't provide lesson on time and they don't refund your money and last they don't pick your calls and respond to emails .there customer service is very poor ”

“ Bill plant is the worst company I’ve ever attended, my driving instructor, Muhammed asked me if I had a provision license, he told me to bring that and my NI, I was confused since I wasn’t applying for a job meaning my NI was uneeded, so I call customer service and they tell me to go with just my provision license and to not worry about my NI. ”

“ I then sent the exam report to bill plant, wrote more emails about it and had no response ! Today I’ve spoken with someone called Elizabeth in customer service that turned out to be CUSTOMER SERVICE MANAGER. ”