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“I contacted them to negotiate my Verizon wireless bill. They said they were able to negotiate a one time credit for $25 and a $30 reduction in my bill for automatic payments and paperless billing. This equated to a $720 saving over two years and they charged me 745*0.25=186.25 to my credit card. The $25 credit posted immediately and though I already had a credit for paperless billing and automatic payment, I though these guys were able to get even more of a credit, which sounded amazing. However, my Verizon account did not reflect the $30 discount over the next two billing cycles and when I called Verizon, the agent said I already had that discount on my account since February 2021. I tried to contact Billtrim but no one called back. My Amex card charge gave a phone number in California for the company, which turns out is not the actual number of a Billtrim employee, but the phone number for an (?founder's) apartment complex office. Finally I initiated a charge back throug Amex, and as soon as that happened, their employee ?Raj reached out to me. She said their negotiator who negotiated this discount will call me. Their negotiatiator (sounds like they are located in the Philippines based on accent) called Verizon and did a three way with me. However, the Verizon agent he connected me also sounded like another Philippino agent (suspicious, since Verizon customer agents are typically based in the US). This "Verizon agent" told me that a $30 monthly credit is posted and I will receive this credit next month. I hung up with them and called back Verizon and the US based Verizon agent who answered could not verify this information. She confirmed what I already knew, which is that a discount for paperless billing and automatic payment has been on the account for the past five months. Its now been three months and all I have received is a one time $25 credit from Verizon. They charged me $186.25 to negotiate a one time $25 credit. This company is a HUGE scam. I suspect most of these trust pilot reviews are written by their employees.”
“BillTrim was awesome to work with. Alex was very polite and helpful. I had the best deal possible for my phone bill, but they were able to get me a one time $10 credit. I'll check back next year again to have BillTrim make sure I'm getting the best deal!”
“Alex was very easy to deal with. Wasn’t really expecting anything, but got a $40 bill credit on my Verizon account! Still waiting to see how much of a credit my auto insurance might get.”
“It’s a pretty great service! They saved me $12 on my phone bill for a month and are still working on more savings after just a few hours of working with them.”
“I had a few minutes, and Bill trim showed up in Facebook. I logged in and started with my cell phone account and within a few hours I had to notice from my carrier not although they couldn't lower my bill they were giving me money back! That's about as hard as it was. Of course beltram kept some and they deserve it! Will now hit the other bills like car insurance cable and homeowners! What a great service. And they kept in touch along the whole way awesome”
“I don't know what they did or how they did it but I was just notified by Verizon that I have a one-time credit to my account. Every little bit helps!”
