Binance Reviews

4.0 Rating 329 Reviews
73 %
of reviewers recommend Binance
4.0
Based on 329 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Visit Website

Write Your review

Tell us how Binance made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Binance 5 star review on 29th April 2024
Alex Berry
Binance 5 star review on 22nd April 2024
Jet Daisy
Binance 5 star review on 22nd April 2024
Cyber Hush
Binance 2 star review on 6th April 2024
Erin Allen
Binance 2 star review on 21st March 2024
Kate J Murchison
Binance 5 star review on 6th February 2024
Brad Kennedy
Binance 5 star review on 28th September 2023
Tonci Babic
24
Anonymous
Anonymous  // 01/01/2019
I lost all my funds and couldn’t make any withdrawals, Thought of giving up. With the help of Stellar-Trace. Com, They helped with their services in recovery back my funds that I couldn’t get back. Google them for more information and if you or any friend are in such situations to recover your funds contact them and they’re guaranteed to get your funds back.
Helpful Report
Posted 2 years ago
if you still have transaction details of you investment with coinbase .. please google CRYPTRECOVERY.TECH and lodge complain with evidences you have.. i got $18k back from $21k i invested in before my account got blocked
Helpful Report
Posted 2 years ago
RECOVERY OF LOST FUNDS (BINARY OPTIONS, BITCOINS, LOAN SCAM). THINGS YOU NEED TO KNOW ABOUT THE SWIFT FOX CODER RECOVERY COMPANY. Swiftfoxcoder at gmail . com TELEGRAM  techfox99 Hiring a professional cyber security agent has been one of the world most technical valued navigating information. High prolific information and Privileges comes rare as it has been understood that what people do not see, they will never know. Welcome to the SWIFT FOX hacking agency where every request concerning lost funds are recovered within a short period of time. The crucial benefit of contacting The SWIFT FOX recovery company is • ZERO TRACES: After a successful penetration recovery is carried out by the Global-KOS, no active or passive attacks will be used to trace any of our actions to our clients or our organization. One common practice that attackers employ to evade detection is to break into poorly secured systems and use those hijacked systems as proxies through which they can launch and route attacks. Attackers effort on this platform are useless because we use a strong proxy firewall switching and a firm security system to prevent unauthorized bodies from tracking or modifying our network accessible resources. I.e the hacker and clients are 100% safe and anonymous. Secondly, ADVANTAGE TO CLIENTS: • REPEAT CLIENTS and SERVICES: E.g, after helping a client recover all money lost to fraudulent practices, most of this clients comes back requesting we provide the same service in disguise as another person. We found a way to issue serial Numbers to each clients who seeks our help and services for identification purposes because we are not interested in your names nor location. But we urge that individuals shouldn't abuse this opportunities as we have provided value to you. However, on this platform of recovery, you will be assigned to a designated professional hacker who is systematically known for operating on a dark web protocol. The operation of these hackers is to potentially deploy a distinguished cyber security technique to retrieving back the victims stolen funds via the application of a diverse CM breacher which enables you to track the data location of a scammer and extract every data on the con database. This is achieved using the systematic courier tracking method. Which of the uneasy situation do you find yourself in right now? ✅(BITCOIN INVESTMENTS, BINARY OPTIONS OR LOAN SCAM? This shocking study points to one harsh reality we all face today. It saddens our mind when a client expresses annoyance or dissatisfaction of unethical behaviors of scammers. We have striven to make tenacious efforts to help those who are victims of this fleas get off their traumatic feeling of loss. The company is large enough to provide comprehensive range of services such as. •BITCOIN OR OTHER CRYPTO CURRENCY INVESTMENTS • MOBILE PHONE PENETRATION.(Catching A Cheating Spouse)📲 • CREDIT SCORE UPGRADE, • PENETRATION OF WEBSITES AND DATABASE. • UNLOCKING FROZEN CRYPTO WALLET📲 • EMAIL PENETRATION • PENETRATING A FRAUDULENT WEBSITE.📲 • UBER FREE PAYMENT LICENCE.📲 For prolific services and info, Contact: ✉️Email: swiftfoxcoder at gmail.com TELEGRAM  : techfox99
Helpful Report
Posted 2 years ago
Terrible, terrible app
Helpful Report
Posted 2 years ago
Once you open an account you will never be able to close it. They hold on to your death until you die!
Helpful Report
Posted 2 years ago
Scamer thanks
Helpful Report
Posted 2 years ago
The first few weeks are okay so that you get some money into binance. Then you try to login and suddenly sms text notification is required too. But they do NOT send you an sms text notification. So you click re-send, again and again .... and again and again, binance does NOT send you any sms text notifications to you ..... so you cannot access your account anymore and binance gets your money. Clever huh?
Helpful Report
Posted 2 years ago
Do not go down this road. Thanks to “ RECOVERYCHARTER.COM!!! saved me from totally loosing out over €198,000 and I know it would have been another situation if I had not gotten any help from them.
Helpful Report
Posted 2 years ago
A lot has happened lately in a short space of time, it is vital to experience Growth. Been able to do so much with my device lately and it awesome, this happens to be one of the best decision I took in a while. open to new ideas and options I didn't know I had. Great Offers. Thanks to ‘’ PEAKCOINS.IO ‘’,a profitable platform i now invest with. Now I am happy again
Helpful Report
Posted 2 years ago
I have been a very loyal customer with Binance for more than 3 years. I turn over 100's of thousands of dollars every month. The way I have been treated by this company has no logic. Customer service will only chat via text. They refuse to give you even a first name. I had people leave the chat and left me hanging for so long. I wanted to see how long this would go for. It went for over 6 hours. Then one person came back to talk and aplogised, then I asked for his name to determine if it was the same person that left me hanging for hours, he went quite again. I have seen people on this forum ask the question why aren't people making videos on YouTube about how terrible customer service is with binance, well, you will start seeing videos now by me. In case you didn't pick up on my message to everyone, never ever make the mistake of dealing with Binance. They have caused me so much stress and you are mad if you consider dealing with them.
Helpful Report
Posted 2 years ago
I tried to open an account with them, for more than 2 months. A real comedy of errors. They would repeatedly ask me for the SAME documents over and over again. Their filing system must suck. These fucks are Sooooo damn incompetent, I will never trust them with my money. A couple of times, they even referred to me by someone else name. By the time I said enough is enough and stopped responding to their demands, I had already been verified by two other prominent US exchanges in the same time.
Helpful Report
Posted 2 years ago
They spread this false news that the bad comments and reviews they get is from their competitors and this is so not true that believe is very false. I personally lost $69,000 in BTC to these guys. I was almost going insane. Right about 2 weeks after my ordeal with them I tried using the recommendation from someone on one of the comment section’!!!! joehackBTC !!!!! via telegram with my prove and everything they took legal actions against them and help filed a complaint against them and I got my money back, I was able to get all my money back less than 48 hours when the heat was unbearable for them.
Helpful Report
Posted 3 years ago
Company has possession of my coins, but wants 0.002 bitcoin to release the coins to me. All transaction and processing fees for the transaction have already been paid, and Binance admits it has possession of my property. They are criminals.
Helpful Report
Posted 3 years ago
Worst customer service in crypto world. Just focused on increasing likes on twitter and adding customer but not focused at all in solving faced by existing customers. Even after 20 days no solution to the complain raised
Helpful Report
Posted 3 years ago
Binance has a very Nice Website easy to use and Trade on also excellent staking Options. However their customer support is very very bad. I am now stuck a week with a withdrawal block on all my crypto. I have submitted everything to the letter asked of me from Binance Support but still I am having zero success in having the Block Lifted. I will be back to update this review when my issue is fixed if you still see this you know it has not been fixed. Case ID #70039149
Binance 1 star review on 22nd April 2021
Helpful Report
Posted 3 years ago
Good luck trying to just the Facial Recognition 'frustrate ware' finally gave up and went to another exchange after my 20th try in full sunlight. Just keep repeating - "please face the camera" Jeezus - wanted to put my fist through it's face...
Binance 1 star review on 17th April 2021
Helpful Report
Posted 3 years ago
BINANCE BEING INVESTIGATED BY CFTC Inbox Ron Edge 10:29 AM (35 minutes ago) to bcc: jmanley, bcc: PIERCE, bcc: me ******TO FILE A COMPLAINT AGAINST BINANCE, CALL THE CFTC IN D.C. @ 202-418-5356, JOAN MANLEY SHARE WITH OTHER CRYPTO HOLDERS NEWS BLOG EVENTS TRADING ANALYSIS CONTACT ABOUT CATEGORIES Crypto 101 Crypto Tech Fun Facts News Uncategorized NEWS Binance Under Investigation Over US Trades MAR 15, 2021 The world’s largest cryptocurrency exchange, Binance, has recently undergone a thorough investigation by the United States Commodity Futures Trading Commission (CFTC) over speculations of allowing unlawful US traders to execute certain transactions. According to a report from Bloomberg, in which they listed a single anonymous source, Binance Holdings Ltd is being investigated by the CFTC concerning possible derivatives trades made by American customers. Although Binance is yet to get tangled in legal troubles, the commission is searching deeply for any hints of US traders purchasing digital assets through the platform and re-selling them on US platforms, which is a problem since US crypto traders must meet certain criteria as well as report and pay tax money on these holdings, but when routed through Binance all these regulations are thrown in the trash since Binance International operates under international regulations. A Binance spokesperson said, “We do not comment, as a matter of policy, on communications with any regulators. What we can say is that we take a collaborative approach in working with regulators around the world and we take our compliance obligations very seriously.” Finally, Binance’s CEO came out stating that the article is likely an attempt from “competition” to tarnish the exchange’s name, and assured everyone that an investigation doesn’t necessarily mean trouble, and could be a routine check-up instead. What do you think? Is Binance hiding something? Or is it truly clear of any shady activities? Greg Thomson “Binance reportedly under CFTC investigation over US-based trading activity” 15 March 2021 Post navigation Ethereum Miners Might Rally But Buterin Can Stop Them China Prioritizes Blockchain For The Next Five Years By cryptohision11
Helpful Report
Posted 3 years ago
Legit THIEVES. Case ID#5114911. I lost my old phone which had my authenticator linked too, so was dealing with binance support to get it removed. I provided ALL the desired demands proving my identity. Confirmed my identity, and not only did they not remove my authenticator but they deleted my account! LOL yes you read that correctly. They deactivated my account which had crypto on it. Absolutely ridiculous. SCUM BAGS!!
Helpful Report
Posted 3 years ago
Worst customer service I've ever experienced from ANY company in literally my ENTIRE life. Period What do I like about Binance.com? At this point, nothing, since they locked my account for no wrongdoing of mine and customer "support" is doing zilch to assist me in accessing my money, causing me to have lost money on trades, etc. I've been going back and forth, mostly forth since I can't seem to get a response anymore, with customer service about what steps are available for me to take to have this suspension lifted so that I can withdraw my holdings and be done with this account? After being told several days ago that a "special agent" was being assigned to the ticket, the chat went silent and all of my subsequent responses have been ignored. Worst customer service ever and I would appreciate someone looking into ticket Case ID #4727834 as soon as possible instead of giving me the run around. This is the most ridiculously inconvenient, unnecessary, borderlne fraud/theft that I've ever ben made to encounter with a company holding my money. DO NOT, I repeat, DO NOT, send a dime of your money to this defunct exchange when Orion and other alternatives to buy all the same coins are available AND you might actually get a response frm customer service if something goes wrong. You have been warned.
Binance 1 star review on 26th March 2021 Binance 1 star review on 26th March 2021 Binance 1 star review on 26th March 2021
Helpful Report
Posted 3 years ago
I actually enjoy the website. But the customer service absolutely ruins it for me. There is a lot going on on the website and anytime I have a question I spend hours looking for an answer on the web because I know it'll take me longer to get a customer service rep. They take between 7 and 11h to reply - that is if the internet connection doesn't fail or if they don't disconnect for no reason. And they NEVER have an answer, EVER. Now it reached the point that they don't even answer anymore. They make a lot of money on our backs and we as customers deserve better. I'm still waiting to know where my money has gone and I'm not sure I'll ever know.
Helpful Report
Posted 3 years ago
Binance is rated 4.0 based on 329 reviews