birkenstock.com Reviews

“ Enthusiastic customer service… ”

“ They have the worst customer service ever. I purchased clogs 2 years ago, and they are gently used. The are now falling apart. The shearling is so worn down, it might as well be non existent. The soles are wearing down, and the stitching in one shoe is coming undone. The person I spoke with was rude and condescending and hung up on me. This is not the way to run a business. Very disappointed. ”

“ I would like to commend Ben,Manager at Century City for his excellent service. From the very 1st encounter he made me feel important and nurtured my requests to the very end. Making sure that I get the necessary support and feedback. Thank u for making me feel part of the "Birkies" family. Client for life🥰 ”

“ Thank you Cody from customer service for all your help , you were the most pleasant and very helpful in assisting me with an issues I had with my boots , all the other staff that assisted me gave me the run around and did not care if the customer was satisfied, until i dealt with cody !!! I will continue to purchase more shoes from your site . Thanks again Cody your awesome , kind and care about your customers Shannon ”