“Avoid travelling from BHX at all costs. Arrived at 06:00 for a 09:15 flight, check in straight away but queued for 2.5 hours to clear security. Utter chaos, long queues with no effective management and airport staff who just don't care. Don't arrive early as you will queue without moving anywhere as the fast track passengers and those who are about to miss their flights are taken to the front of the queue. You won't be allowed through until 30 mins before your plane departs. Forget airport shopping or getting a drink or bite to eat you won't have time. We eventually cleared security as the final call for boarding was displayed.”
“Your security for hand luggage treat people like dogs. Laughing and joking between themselves. Power crazed vile toxic individuals. Where possible I will make it my mission not to use the airport. Departure lounge promotion to win a car. Would be a good idea if the sales person wasn’t stuffing his face with food whilst trying to promote to the public. Overall horrible experience.”