“The queues are long but they do keep moving. The staff a friendly. One member of staff went above and beyond when I list my coat. She couldn’t have been more helpful and reassuring. I wish I had taken her name. Thank you for making sure my holiday did not have a bad start”
“Me and my Family were made to feel welcome by PC Ranbir Rai who was extremely helpful and approachable during our recent visit to Birmingham Airport.”
“I'd like to know where I could wrote a teally positive review about a member of yoyr staff. His name is Umar. He assisted in me bringing me to the flight gate for the 12.20pm flight to Dublin via a wheelchair, as I have MS. He was so attentive in making sure I got there on time, as there was a wait period checking one bag. He went above and and beyond to make sure I made the flight on time. (Which I did because of him). The flight was the Aer Lingus 12.20pm to Dublin. I always like to post positive reviews when someone has made your day better/ easier....and deserves respect! Cherish him! Let me know if I can do a Google review. I think employers need to know, when their employees strive to do their best for folk. Take care. Sinead Buckley.”
