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Black Country Metal Works Reviews

4.8 Rating 395 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
I purchased two pillar lanterns recently. The quality and service from BCMW was excellent and very competitively priced. As I said in an email to them folk are quick to complain but slow to compliment on an excellent product and service
posted 2 months ago - Paul Kerr
It was just perfect (and it arrived in good time too!) So many thanks to you all for such wonderful service.
posted 3 months ago - Anonymous
Thank you for your prompt service Less than 24 hours form ordering to reciving 10/10 Lord Penistone
posted 7 months ago - Lord Penistone
Firstly the service was top notch! Joanne Jones from graphic design was so helpful with my order. The turn around time was amazing! I was thrilled with the weathervane it is brilliant!
posted 7 months ago - Anonymous
The quality of the goods I ordered are excellent. The whole process was seamless and I really wish other companies could deliver this same service. I wouldn't hesitate to order from here again.
posted 7 months ago - Fiona
Found this company by chance having a Woodburner fitted and needed some companies for the burner . Everything turned up lovely looks amazing quality . Fantastic for the price . Turned up the next day free postage . Totally amazing to get this service at such a good price in this day and age . šŸ‘šŸ‘šŸ‘šŸ‘šŸ‘
posted 8 months ago - Anonymous
I received today my order of a Lancaster Bomber weathervane and would just like to thank you for a great product and superb customer service. The order went exactly as promised and the recipient of the item will be absolutely thrilled. Great and timely service – thank you (Evry were pretty good, too !)
posted 10 months ago - Dave B
Just to let you know my order has been delivered and I am so happy with the item , it is adorable , Thank you so much for such great service Great company to deal with. Regards Diana
posted 1 year ago - DIANA MAYHEW
Thank you for the great customer service I LOVE THIS ITEM!!!!! Its beautiful, I’m so happy I called you up rather than online ordering. It means so much to speak to a person rather than dealing with computers. Great product, great service, Well done
posted 1 year ago - Melanie
Delighted with the speed and service from my order yesterday. The item has exceeded my expectations. Well made and good quality. Thank you Sue Goddard
posted 1 year ago - Su Goddard