“
Excellent customer service from start to finish. I accidentally entered my contact details incorrectly when placing my order, Matthew was incredibly helpful and quick to resolve the issue. Communication was clear, friendly, and professional throughout. It’s reassuring to deal with a company that genuinely cares about its customers. Highly recommended!
”
posted 3 months ago
- Hayden
“
Beautiful garden ornament exactly as in picture. Great service. Will definitely buy from them again.
”
posted 4 months ago
- Sue H.
“
A big thank you for your beautiful model of a. Fawn a birthday. Present Husband is thrill with it. Such great service. Sylvia
Thank you
Black Country Metal Works!
”
posted 5 months ago
- Anonymous
“
Very good garden bench at at very reasonable price.great company to deal with and great delivery service the delivery driver could not be more helpful.
Highly recommend Black Country Metal Works
Many Thanks To All.
”
posted 6 months ago
- Barry
“
Great service. On time. Free next day delivery. Super fire guard.
”
posted 8 months ago
- Stephen Barker
“
We had a Corten steel sign made by these people. Their comms were great - and the design done by Joanne Jones was excellent. The sign is now proudly on my gate- I don't hesitate to recommend them for excellent customer service, craftsmanship, and price. 😀
”
posted 9 months ago
- Rod
“
I bought a two metal robins, one by accident. I loved them so much I kept them both, one for my dad and one for myself. Rhiannon and the team have great customer service service. Thankyou. Definitely recommend.
”
posted 9 months ago
- Nicky
“
I bought a very cute hand painted metal hedgehog garden ornament for my sister for Christmas. I’m very happy with the excellent quality and also speedy delivery. That’s down to Rhiannon, customer service manager, so thanks so much. I know my sister will be thrilled with her gift!
”
posted 10 months ago
- Pauline C.
“
the item was a gift. it is beautiful and will be received with great joy. beautifully presented and a delight to behold. Gavin, customer service manager, is a star.
”
posted 10 months ago
- Anonymous
“
Just wanted to let you know my order arrived today. It's absolutely awesome. Thank you so much. My eldest daughter asked for some sort of horse ornament for Christmas. She's going to love this. Outstanding quality of both the product and service. Thank you again, Gordon Oates.
”
posted 11 months ago
- Gordon Oates