“I found that your manager in your Harlow branch was and probably still is the most ignorant and rude person that my wife has ever had the misfortune to have to deal with. He really needs to think about a career change.”
“To whom it may concern
I purchased a pair of shorts with a hoodie but unfortunately the shorts were the wrong size.
I unfortunately lost my receipt but the price tag was still attached to the shorts.
I went I to your Frenchay shop and asked if I could exchange it for a bigger size. The manager said that he could not as he requires the receipt. I explained that I have lost it and he then went on to imply that I could have stolen it. Where the hell does he get off implying I am a thief,is it because I am a foreigner?
Is this how you train your staff?
All I wanted was a bigger size not to be labeled a thief.”
