B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,361 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers are absolutely beautiful! I’ve sent a lot as a repeat customer. The only thing that lets you down is keep forgetting the gift cards . Three out of my five friends didn’t know who the flowers were from.”

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Posted 3 years ago

“The flowers are beautiful! BUT they keep forgetting to send gift cards ! Out of three of my last lot sent two didn’t have the cards .”

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Posted 3 years ago

“persons that received the flowers were well pleased. thankyou”

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Posted 3 years ago

“Flowers were pretty. There was no delivery update ad most disappointing the courier left in a 'safe' place. Not named by me, not obvious to where I live. No card to advise where they were left. Thank goodness for honest neighbours.”

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Posted 3 years ago

“I have just been told by recipient the flowers I ordered the medium size was not what she received she got the standard size”

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Posted 3 years ago

“Bought flowers for a relative and went for the rose medley. Website easy to use and she got them on time. She loved them, plenty of flowers and fresh looking. Didn't choose 5 stars as didn't get email confirmation that they had been delivered.”

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Posted 3 years ago

“Flowers delivered a date later than requested, but Customer Care was 100%. Would defo use again.”

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Posted 3 years ago

“Only thing I could critise is no email to say it was out on delivery.Every thing easy was brilliant”

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Posted 3 years ago

“Used a few times now. Delivery on time. Was a little disappointed this time with the quality of the flowers.”

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Posted 3 years ago

“This was easy, and good value!”

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Posted 3 years ago

“The flowers are really beautiful and the added gifts are great too . They are all a really reasonable price and delivery is exceptional. The only downfall, you don’t always get a gift card printed, so the recipients don’t know who they’re from !”

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Posted 3 years ago

“Really easy to follow x”

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Posted 3 years ago

“Good as always. Prompt, efficient & affordable”

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Posted 3 years ago

“Flowers were lovely, but only a few as standard next time I will have to upgrade, but very happy and a great service”

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Posted 3 years ago

“Nice flowers, delivered well packed and a prompt service.”

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Posted 3 years ago

“Ordering was easy and the actual flowers and packaging and bouquet are great. The recipient was very pleased with them. Royal Mail tracked delivery didn’t do so good though. I received confirmation of the impending delivery from you (Sunday) then received another from Royal Mail stating (Monday). Which was no good as recipient couldn’t be home so asked them to leave in a safe place. Flowers were then delivered Sunday, recipient went out. Flowers left with a neighbour not in safe place provided. Anyway all’s well that ends well I suppose.”

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Posted 3 years ago

“Great service and beautiful flowers, just wish there were more for this price!”

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Posted 3 years ago

“very pleased.”

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Posted 3 years ago

“Good service flowers were lovely”

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Posted 3 years ago

“Great Prompt delivery and flowers lovely 😁”

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Posted 3 years ago

B&M Flowers is rated 4.8 based on 10,361 reviews