B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,365 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Mum was really pleased with the flowers I sent her”

Helpful Report

Posted 1 year ago

Dear Natalie, thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with us. We are delighted to know that your mum was really pleased with the flowers you sent her. It brings us great joy to be a part of making such special moments even more memorable. Thank you once again for choosing B&M Flowers. We value your support and look forward to serving you in the future. Warmest regards, Tom

Posted 1 year ago

“I use m and s normally,but this company was fantastic,ordered 21.30 Friday were delivered Saturday lunchtime,will definitely be buying from here in future”

Helpful Report

Posted 1 year ago

Dear James, thank you so much for your amazing 5-star rating of B&M Flowers! We truly appreciate your support and are ecstatic to hear that you had a fantastic experience with us. It's truly rewarding to surpass the expectations of customers like you. Thank you once again for choosing B&M Flowers, and we look forward to serving you again soon! Best regards, The B&M Flowers Team

Posted 1 year ago

“The flowers were a gift and a lovely surprise for recipient, she said they were beautiful and a large stem was put in to keep them upright. Thank you”

Helpful Report

Posted 1 year ago

Dear Tracy, thank you so much for your glowing 5-star review of B&M Flowers! We truly appreciate your feedback and are absolutely thrilled that the flowers were a delightful surprise for the recipient. It warms our hearts to hear that she found them beautiful, and we're glad the large stem was included to keep them upright. Your kind words mean a lot to us, and we're genuinely grateful for your support. We hope to have the pleasure of serving you again in the near future! Warmest regards, Katie

Posted 1 year ago

“My mam was over the moon with her flowers for her 70th birthday quick and easy to order and delivered on time perfect this is the 2nd time I've used b&m flowers and will definitely use them again”

B&M Flowers 5 star review on 9th June 2024

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your support and feedback. We are thrilled to hear that your mother was over the moon with her flowers for her 70th birthday. It brings us immense joy to know that our quick and easy ordering process and on-time delivery made the occasion even more special. We are delighted that this is the 2nd time you have chosen B&M Flowers, and we are honoured to have earned your trust and loyalty. We can't wait to serve you again in the future! If there's anything else we can assist you with, please don't hesitate to reach out to us. Warmest regards, B&M Flowers

Posted 1 year ago

“Lovely flowers & incredibly speedy delivery, thank you!”

Helpful Report

Posted 1 year ago

Dear Helen, thank you so much for your amazing 5-star rating of B&M Flowers! We're thrilled to hear that you loved our lovely flowers and appreciated the incredibly speedy delivery. Once again, thank you for choosing B&M Flowers, and we look forward to serving you again in the future. Best regards, Rosie

Posted 1 year ago

“The flowers were sent as a birthday present for my mum . She absolutely loved them and was really pleased to receive them . She actually assumed they were from Marks and Spencer as they were as good ( if not better ) than the usual ones I send her each year .”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that your mum adored the birthday present. It warms our hearts to know that she was not only pleased to receive the flowers, but also compared their quality to those from Marks and Spencer. We are honored to have surpassed your expectations and look forward to serving you again in the future.

Posted 1 year ago

“They made her day!!”

Helpful Report

Posted 1 year ago

Dear Paula, thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your kind words and support. We are incredibly grateful for your trust in our services and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you once again for choosing B&M Flowers! Warm regards, Rosie

Posted 1 year ago

“Very happy 😊.”

Helpful Report

Posted 1 year ago

Dear Mrs Jones, Thank you so much for your generous 5-star rating of B&M Flowers. We appreciate your support and are thrilled to hear that you had a positive experience with us. Sincerely, Katie

Posted 1 year ago

“Website was difficult to navigate.”

Helpful Report

Posted 1 year ago

Dear Susan, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and we're thrilled to hear that you had a great experience with B&M Flowers. Once again, thank you for your kind words and for choosing B&M Flowers. We look forward to serving you again in the future! Warm regards, Rosie

Posted 1 year ago

“Well received by recipient.”

Helpful Report

Posted 1 year ago

Thank you so much for your stellar 5-star rating of B&M Flowers! We greatly appreciate your kind words and the time you took to share your positive experience. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“Always fresh and last much longer. Delivery is always on time and prices make "making someones day" a breeze.”

Helpful Report

Posted 1 year ago

Hi Rosemary, thank you so much for your wonderful 5-star rating of B&M Flowers! We greatly appreciate your kind words and support. We strive to always provide the freshest flowers that last longer, ensuring that your loved ones can enjoy their beauty for as long as possible. Our dedication to timely deliveries ensures that your surprise arrives right on time, making someone's day extra special. Moreover, our prices make the whole process effortless, allowing you to spread joy effortlessly. We are thrilled to have made your experience with us easy and delightful. Thank you once again for choosing B&M Flowers! Best regards, B&M Flowers Team

Posted 1 year ago

“Ordered B & M flowers a few times they always turn up and are just as pictured”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review of B&M Flowers! We truly appreciate your kind words and the time you took to share your experience. We're thrilled to hear that you have ordered from us multiple times and that our flowers always arrive as pictured. Your satisfaction is our top priority and we will continue to strive for excellence in every aspect of our service. We look forward to serving you again in the future.

Posted 1 year ago

“Pacakged well, arrived on time via royal mail. Flowere were in bud as described and all healthy. Started to open 2-3 days later and very vibrant colours.”

B&M Flowers 5 star review on 2nd June 2024

Helpful Report

Posted 1 year ago

Thank you so much, Tracey, for taking the time to give us a stellar 5-star rating! We truly appreciate your support and kind words. We are thrilled to hear that your flowers were packaged well and arrived on time through Royal Mail. It's also amazing to know that the flowers were in bud as described and arrived in a healthy condition. We're delighted to hear that they started to open up 2-3 days later, revealing vibrant and beautiful colors. Your satisfaction is our utmost priority, and we can't wait to serve you again in the future. Thank you once again for choosing B&M Flowers!

Posted 1 year ago

“My friend was delighted with her flower4s, as usual they were lovely.”

Helpful Report

Posted 1 year ago

Dear Euphemia, Thank you so much for taking the time to rate B&M Flowers with five stars! Your positive feedback means the world to us and we truly appreciate your support. Thank you again for choosing B&M Flowers. We look forward to serving you and your loved ones in the future! Best regards, Tom

Posted 1 year ago

“Easy website to use.”

Helpful Report

Posted 1 year ago

Dear Kathryn, thank you so much for giving B&M Flowers a 5-star rating! We are thrilled to hear that you had a great experience with us. Once again, we appreciate your feedback and support. Please do not hesitate to reach out if you need anything in the future. We look forward to serving you again! Best regards, Rosie

Posted 1 year ago

“Always fresh and long lasting”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate B&M Flowers with a fabulous 5 stars! We truly appreciate your kind feedback and are thrilled that you had such a wonderful experience with us. Once again, thank you for your glowing review and for choosing B&M Flowers. We look forward to serving you again in the future! Warm regards, Tom

Posted 1 year ago

“I sent them to my sister in law . For the passing of her husband . They were beautiful.”

B&M Flowers 5 star review on 1st June 2024

Helpful Report

Posted 1 year ago

Dear Elizabeth, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you were pleased with your experience at B&M Flowers. We are deeply sorry to hear about the passing of your sister-in-law's husband. Our condolences go out to your family during this difficult time. We are glad that the flowers we sent were able to bring some beauty and solace to her. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing B&M Flowers. Warmest regards, Rosie

Posted 1 year ago

“Thank you. Very happy.”

Helpful Report

Posted 1 year ago

We sincerely appreciate your kind words and the 5-star rating you've granted B&M Flowers. Your feedback is truly valuable to us and motivates us to continue delivering exceptional service to all our customers. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future. Warm regards, The B&M Flowers Team

Posted 1 year ago

“Beautiful bouquet. Delivered on time. Have used B&M flowers before and will do so again. Would definitely recommend them to anyone. Certainly value for money.”

Helpful Report

Posted 1 year ago

Dear Margaret, thank you so much for your wonderful 5-star rating of B&M Flowers! We are thrilled to hear that you loved the beautiful bouquet and that it was delivered on time. It's always a pleasure to have repeat customers like you. We appreciate your recommendation and are glad to know that you find us to be great value for money. We look forward to serving you again in the future and providing you with more stunning floral arrangements. Should you need any assistance or have any special requests, please don't hesitate to reach out to us. Thank you once again for choosing B&M Flowers! Best regards, Rosie

Posted 1 year ago

“Everyone I have sent flowers too Absolutely love them I haven’t got any pictures unfortunately they didn’t send me any great service.”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star review of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that everyone you have sent flowers to absolutely loves them. Your satisfaction is our top priority, and we are delighted to know that our service has left a lasting impression. Thank you again for choosing B&M Flowers. We look forward to serving you and your loved ones with more exceptional floral arrangements in the future. Warm regards, B&M Flowers Team

Posted 1 year ago

B&M Flowers is rated 4.8 based on 10,365 reviews