Boohoo Reviews

“ Paid for premium next day delivery, items arrived 2 days late. Can’t even return them unless I pay! No reply from customer service and whoever did Email tried to scam me into paying them hundreds via the Lemfi App! Beware, be warned and buy elsewhere. It’s not worth the hassle. ”

“ Been waiting for refunds to the value of £65.90, spread over two orders. I returned ,September 16th 2025 and 2nd October 2025. I Have constantly emailed and Watts apoed with the return receipts from Evri drop off your return parcels, to no avail. Going to write a recorded delivery letter to their physical address, then if I don't hear, going to police. ”

“ Refunds take why too long! Paying for delivery and the return is crazy. ”

“ Ordered item on 31 January with delivery (as stated on website 4 working days). ”

“ Order No Uk11064212904 I ordered a pair of boots from Boohoo today and decided to pay 12 months free delivery The fact is that the only reason I paid for the 12 months free delivery was because I was ordering the boots and I did not want or need it for any other reason. ”

“ I've asked for proof of the cctv but no, Inpost wont accept a claim unless its by the company who paid/arranged the delivery, Have asked Boohoo to do a claim and still awaiting a reply but doesn't answer how the tracking shows Boohoo received it and they are taking no responsibility for receiving it. ”

“ The mean features were Free Next Day Delivery and more importantly for me Free Returns (as ordering clothes online is always hit and miss). ”

“ My first package never arrived, the status said delivered. When it didn’t turn up I contacted Boohoo and they sent a replica order. “Everi” this status also said delivered, ring doorbell said different! After contacting them for the delivery tracking number Boohoo said they couldn’t supply one. They agreed to a partial refund 9 weeks and 4 emails ago! Still waiting!!!!! ”

“ So I placed this order, received an email the next day to say it was out for delivery. ”

“ I send this via their Inpost option and managed to track the delivery all the way to their warehouse - I've also been in contact with inpost, who confirmed the delivery location of this order. ”