Boohoo Reviews

“ They didn't fully refund my return and I had no way of contacting anyone because they took down all of their contact information. ”

“ I emailed them straight away, they said they'd send through a free returns, I never got it and put a request in for a refund. ”

“ I place an order on cyber Monday for 6 dress it came up to 35$ include shipping fee… After 8 days still have not received my order I email customer service.. was inform the order was lost . I told them to replace the order and send it to me since the item was still available by now all the dresses was at a regular price . Guess what ? They decide to refund me instead ! Very disappointed with the service … it felt like a scam ! Fault advertising!!!! ”

“ Returned a dress that was too big, done within less than a week but Boohoo have refused to issue refund. Parcel tracking says its been picked up by Evri but is stuck in transit.... Surely it is up to Boohoo to issue refund and claim loss of Evri? ”

“ i am waiting for my refund they keep playing jokes with me. ”

“ Several email were sent asking for the same emails yet not refund was being given nor any effort to find the actual order. ”

“ MUK115145162 Dishoneat company. Returns process is designed to make things difficult to return so you don’t return items and they keep your money. Been waiting months for refund scamming cunts. ”

“ I placed an order with 5 items. Only 2 arrived. I complained about it and they told me that they'd reviewed the CCTV footage and can see that 5 items have been packed so they are not offering me a refund. This is absolutely disgusting. I'd avoid Boohoo at all costs. They seem like a set off cowboys. I'm not the only one who has experienced this issue with them after reading through other reviews on this website ”

“ I contacted not for a refund but a replacement. ”

“ Why should I pay for a return and wait 28 days for a refund when it was YOUR fault? YOU sent the wrong size and I have to pay, won't be using boo hoo again ”