Boohoo Reviews

“ Still waiting a refund, they have part refunded £1.63 of £40 that's owed. Keep being given same excuse that it's going through the system, will not be using again, have used them for years and spent so much money. They keep sending money off vouchers when spend a certain ammount, no good enough, I want my refund ”

“ Robbers no refund even after being told twice they had sent it ”

“ Have been told twice that iv been refunded to paypal it's nothing but lies from these people, don't buy of them because if you need to send items back for any reason you won't receive a refund UK1120230834 £33 pounds I'm owed they are nothing but dishonest iv returned items to other companies and iv never had a problem can't say same for Boohoo there robbers (not received a refund and my bank has confirmed it's not been sent , ”

“ Returned over a month ago, been fobbing me off with 'your refund is processing' for weeks now! Not replying to emails, Facebook messages etc. Sent them a strongly worded email stating i was taking legal action - received an email an hour later with refund. Also, if with Lloyds they will investigate and get your money back for you too. DO NOT ORDER FROM THIS COMPANY IF MIGHT RETURN ITEMS. ”

“ I told them I will dispute it through PayPal and they immediately replied that I will absolutely get my refund and not to dispute it through PayPal as it will slow down the process. ”

“ The quality of the items has really gone downhill and the customer service is shocking same as everyone else I’m still wishing for a refund after weeks of waiting. The company seems to be really dodgy. ”

“ The quality of the items has really gone downhill and the customer service is shocking same as everyone else I’m still wishing for a refund after weeks of waiting. The company seems to be really dodgy. ”

“ I returned my items 4 weeks ago still no refund if I had known they were like this for returning my items I wouldn't have bought from them, I wish I looked on here first before ordering ”

“ Posted item for return, 7/5/25 it’s now 25/5/25 and still waiting on my refund. I will not order from them again. ”

“ Absolutely disgusting no refund still after 4wks was told 2wks ago it would be back in my bank with in 4days. Constantly told it’s getting processed and to be patient!! They have no communication with customers when you do speak to some one all they say is it’s being processed then they ignore you again will never order from them again after all of these years ”