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Boohoo Reviews

2.1 Rating 1,798 Reviews
F
Happiness Grade
Read Boohoo Reviews

Email:

customerservices@boohoo.com

Location:

49 51 Dale Street

F

Refund - Difficult

31.58%
Industry Average
but no refund in sight!! They will resell your return immediately on return to them though.
posted 1 month ago - ""
Paid next day delivery, came 3 days later, returned the item and nearly 6 weeks later still no refund or responses!
posted 2 months ago - ""
Very bad customer service, they don't refund and you can never talk to a human being. Never order anything from this website, they are scammers!
posted 4 months ago - ""
Ordered next day delivery paying £6.99. Item came after 2 days and no response from customer services for refund of postage, despite 3 emails, insta DM and messages on their own apparent contact us page. Absolute joke! Will never order anything from them again. What a con.
posted 4 months ago - ""
Ordered next day delivery paying £6.99. Item came after 2 days and no response from customer services for refund of postage, despite 3 emails, insta DM and messages on their own apparent contact us page. Absolute joke! Will never order anything from them again. What a con.
posted 4 months ago - ""
Boohoo is a disgusting company l made a return since July and yet they have not refund the money to Klarna. Now Klarna is demanding payment with interest. Why should that happen to customers 😕.
posted 4 months ago - ""
Still not received my refund and no reply from an actual human being! Avoid the company altogether I would recommend deleting your account they are frauds!
posted 4 months ago - Nicola
Still not received my refund and no reply from an actual human being! Avoid the company altogether I would recommend deleting your account they are frauds!
posted 4 months ago - Nicola
Never again. Still waiting 4 weeks on for a refund. I’ve ordered many times before and never had a problem, I don’t know what has gone wrong but they’ve lost my custom for good. Customer services non existent. Just an automated response. Useless.
posted 5 months ago - Maria
Exactly the same - returned items got an email saying they have processed my refund but no refund arrives. No response from customer services and they have no phone number. Do not buy from them ever!
posted 5 months ago - ""