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boohooMAN Reviews

1.7 Rating 723 Reviews
F
Happiness Grade
F

Refund - Difficult

17.65%
Industry Average
At first they didn't want to refund me.
posted 1 month ago - Anonymous
Horrible service. Lied to me, said if i returned my items i'd get a full refund, i only got 50% refunded. When trying to contact them again via FB messenger they just ignore, time and time again. All the negative reviews are true, unfortunately.
posted 6 months ago - Kade Walker
If I could give them 0 stars I would. I have been waiting for my son’s Christmas present for over a month. They have refused to refund my money and keep telling me to wait and hopefully it shows up. It’s past Christmas and still no package and no refund.
posted 6 months ago - Mandi Dean
I made an order for 55$, the material is so bad and it didnt fit me so i returned it. The refund is 36$ lol. Wheres my 19$? 😂 Good thing i tried them before i make business with them! Never again
posted 8 months ago - Anonymous
I had a very disappointing experience with this company’s customer service. Returning an item was far from straightforward, and even after I paid for the return shipping myself, they deducted an additional 'return fee' from my refund. This is a policy I haven’t encountered with any other clothing retailer, and it felt unfair and misleading. I would recommend they reconsider this approach to provide a more customer-friendly experience.
posted 8 months ago - Anonymous
Absolutely do not shop here. On the off chance your package gets lost/delayed, believe me they do not care and will make you wait 2 months+ to admit to giving you a refund. I ordered something Aug 7th and still have not received anything, and their excuses are they can't deem it as lost until it's out of the courier's hands.
posted 10 months ago - Anonymous
Extremely Disappointed - Wrong Items Sent and No Refund! I am beyond frustrated with boohooMAN and their shocking customer service.
posted 11 months ago - Keith
The customer service is very very poor. I returned 4 items and only received a refund for 1 item. Despite providing them with tracking references and post office proof they received the items. I wouldn’t recommend buying anything from this company!!! It’s a real scam
posted 11 months ago - Paul
When asking then for a refund for the premier I had purchased, they refused.
posted 1 year ago - XKC
This website is a scam they gave me a fake tracking number with no contact information to the courier company shipping updates only seemed to happen within an hour of complaining it hasn’t moved in over a week then was “out for delivery” for over a week and then marked as delivered I never received anything and no neighbours had it either I have atleast been given a refund
posted 1 year ago - Anonymous