boohooMAN Reviews

“ Straight-up scam company. I missed their return window by one day and they refused to accept my return. I don’t understand why their policy is 28 days instead of 30. What shocked me even more is that they sent me ripped jeans, and they’re still refusing to exchange them or refund my money. ”

“ This company is a scam avoid!! Still waiting for my items a week after it should have been delivered. Customer service is non existent and forget about getting a refund!! ”

“ I tried emailing their customer service for a refund on the express shipping and never received a response. ”

“ Ordered for my son. Clothes arrived - sizing and quality were awful.( If only 0 stars were an option......) Returned next day. 2 and half weeks later, no refund, messages ignored and patience wearing thin! Reading other reviews, it seems this is a regular occurrence with no refund being received after return - wish I'd read the reviews before ordering. AVOID THIS COMPANY - nothing but petty criminals stealing customers money!! ”

“ Make sure you select the correct sizes, because you can guarantee that if you don't and ask for a refund, boohoo will definitely forget all about you. ”

“ I am over £100 down but no refund in sight despite email messages and WhatsApp messages. ”

“ Finally on the 10th of September I was told I will not receive a refund. ”

“ Order was placed back in June 2025. Order was shipped out but never received my clothing. I contacted boohooMAN by emailing them. It took them a month just to return my email. They offered to replace my items or refund me my money back. I requested my full refund. I never received my money back. This is horrible when you spend your money and you can’t even talk to anyone about your issue. ”

“ The worst shipping company. I bought some items and they arrived damaged. I contacted them and they take a long time to respond. I returned the items and they only want to refund me half of what I paid. I want my money back. I want my full refund, which is $45.15. Order number : MUS109058898 ”

“ When I reached out to support, they basically acted like I was lying and didn’t take my claim seriously—until I proved them wrong and finally got a refund. ”