“
Worst products and refund policy, it’s been 2 months still waiting for the refund to be processed.
”
posted 3 weeks ago
- VJ
“
The best solution I could get was, "if you do not receive your order by February 5th we will grant you a full refund.
”
posted 2 months ago
- Anonymous
“
It’s been two weeks and my items haven’t been received or shipped out. I’ve asked for a full refund and the only response I’ve gotten is that my items are on the way. Despite the website guaranteeing my items would’ve been received by now. I’ll never order from this site again!
”
posted 3 months ago
- BK
“
I have not had a good experience shopping with boohooMAN! Purchased 2 items before Xmas! Didn't fit so I sent back! Wanted a refund but must of clicked on gift certificate by accident! Been a battle ever since to try and get my gift certificate.
”
posted 3 months ago
- Anonymous
“
Straight-up scam company. I missed their return window by one day and they refused to accept my return. I don’t understand why their policy is 28 days instead of 30. What shocked me even more is that they sent me ripped jeans, and they’re still refusing to exchange them or refund my money.
”
posted 3 months ago
- Anonymous
“
This company is a scam avoid!! Still waiting for my items a week after it should have been delivered. Customer service is non existent and forget about getting a refund!!
”
posted 3 months ago
- Anonymous
“
I tried emailing their customer service for a refund on the express shipping and never received a response.
”
posted 4 months ago
- Anonymous
“
Ordered for my son. Clothes arrived - sizing and quality were awful.( If only 0 stars were an option......) Returned next day. 2 and half weeks later, no refund, messages ignored and patience wearing thin! Reading other reviews, it seems this is a regular occurrence with no refund being received after return - wish I'd read the reviews before ordering. AVOID THIS COMPANY - nothing but petty criminals stealing customers money!!
”
posted 5 months ago
- Anonymous
“
Make sure you select the correct sizes, because you can guarantee that if you don't and ask for a refund, boohoo will definitely forget all about you.
”
posted 5 months ago
- Daniel
“
I am over £100 down but no refund in sight despite email messages and WhatsApp messages.
”
posted 5 months ago
- Shabz