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I ordered my son an outfit on there on 8/1. It says it hit U.S. customs on 8/12 and has been held there ever since. When I hit up customer service I was told to wait until 9/5 and if I don't receive it by then to contact them again. What a joke these people are!! Will never order again, I don't care if my son likes anything on there, he won't wait over a month to get it!!
”
posted 4 weeks ago
- Anonymous
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Extremely Disappointed - Wrong Items Sent and No Refund!
I am beyond frustrated with boohooMAN and their shocking customer service.
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posted 1 month ago
- Keith
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The customer service is very very poor. I returned 4 items and only received a refund for 1 item. Despite providing them with tracking references and post office proof they received the items. I wouldn’t recommend buying anything from this company!!!
It’s a real scam
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posted 1 month ago
- Paul
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They told me in customer service I wouldn’t even get my package until 7/22 and I just got an update it wouldn’t come until 7/24.
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posted 1 month ago
- Anonymous
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Even though it was their own website that advertised it?! The people I dealt with during customer service were frankly extremely unhelpful.
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posted 1 month ago
- XKC
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First and last time shopping this company!! Terrible customer service, rude live agents. Paid $30 for shorts with shipping and taxes tried to do a refund and was given an $11 refund! Ha, shipping is non refundable and that charge $7 for returns!!
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posted 2 months ago
- Tvj B
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Het is dat ik 1 ster moet geven anders hadden ze er geen verdiend. Ze reageren weinig tot niet op berichten. Zijn niet via een telefoonnummer bereikbaar. Broeken zijn gestolen en ze blijven verschillende dingen zeggen hoe dit op te lossen valt. Ik ben niet blij met deze service!!
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posted 3 months ago
- Anoniem
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I really wanted to like this company. I placed an order that eventually said it was delivered but I never received it. I reached out to customer service who initially was very helpful however weeks later and still no package. Now I can’t get ahold of anyone for a refund or replacement. If I could give this company 0 stars I would. Definitely feel like I scammed
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posted 3 months ago
- Anonymous
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JUST A HEADS UP ON WHAT TO EXPECT WHEN ORDERING FROM THE UNRELIABLE BOOHOO / MAN & EVRI DELIVERY SERVICE.
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posted 3 months ago
- Anonymous
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Poor quality poor customer service
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posted 4 months ago
- Anonymous