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Book Depository Reviews

3.4 Rating 249 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
It’s a false representation and very misleading. The company has an account with Amazon and on sells pretending to be a bookseller, which it is not! Has no customer support and takes money without delivery then does not respond to queries about being billed without ever delivering! Do not buy from this site.
posted 2 days ago - Isabel Williams
No customer service. Impossible to contact. Very lengthy delivery times. Emails ignored. Never again
posted 3 months ago - Anonymous
I ordered a book on the clear understanding (based on the BD website) that delivery to me in Thailand would be 'within 8 to 12 business days'.
posted 2 years ago - Michael Shortland
OVERCHARGING for DELIVERY, and have a discriminatory attitude towards Veterans', Seniors and Pensioners. There are better more reliable suppliers you should consider first.
posted 3 years ago - Veteran Pensioner - Dont trust these people
Slow delivery times and unhelpful customer service esp from a Shanana R.
posted 3 years ago - Anonymous
23rd July received an email that one book was on its way: slower than their projected COVID delay delivery times but not too bad.
posted 4 years ago - Anonymous
Prices can fluctuate significantly for the same book (independent of taxes/currency differences), depending on the IP (!) EVEN IF THE SAME DELIVERY ADDRESS IS LISTED! Discounts/coupon codes are rare these days & on & off you may be subject to orders you've placed, cancelled & refunded out of nowhere with no consideration of compensation to be given.
posted 4 years ago - Anonymous
Prices can fluctuate significantly for the same book (independent of taxes/currency differences), depending on the IP (!) EVEN IF THE SAME DELIVERY ADDRESS IS LISTED! Discounts/coupon codes are rare these days & on & off you may be subject to orders you've placed, cancelled & refunded out of nowhere with no consideration of compensation to be given.
posted 4 years ago - Anonymous
Awful delivery times, have never received an item within or close to their ETAs. Or even the double of that at times.
posted 4 years ago - Spyros
(the estimated delivery was supposed to happen 2 months ago) They said that they cant get the items, than I checked their site and ALL of my stuff were in stock ready to ship within 4 business days.
posted 5 years ago - Nagy Andras