“
Excellent service.
”
posted 7 years ago
- Christopher
“
I've gotten in touch with customer service but their website and mobile app are not the easiest to navigate trying to understand the customer service menu.
”
posted 7 years ago
- Louisa
“
My number 1 booking site as it rarely requires to pay upfront and has the biggest choice plus a great website for navigation.
Also, great cancellation and refund service in case needed.
Thank you, booking.com!
”
posted 8 years ago
- S Paliunyte
“
After having an issue with a payment mix up with a deposit for a holiday apartment, I spoke to a very helpful advisor called Darcy who made sure to stay on the line solve my query, ensuring that I got my refund correctly. Very helpful and efficient service.
”
posted 8 years ago
- Jill Baikie
“
- very good customer service
”
posted 8 years ago
- Helene
“
I always get the best prices compared to other websites, and their search filters make it easy to find the room I want. Great customer service.
”
posted 8 years ago
- Anonymous
“
Fantastic easy to use service, great offers deals. It just works
”
posted 8 years ago
- Scott Atkins
“
Always great prices
Reliable service
”
posted 8 years ago
- Mr Russell Myles
“
com service does not handle changes to your booking well at all, often with any changes made not making it through to the hotel involved.
”
posted 9 years ago
- Paul
“
I use them regularly and have always bad a smooth problem free service .
”
posted 9 years ago
- Anonymous
